BagleyBrown
Distinguished Member
- Joined
- Jul 31, 2014
- Messages
- 3,522
- Reaction score
- 21,660
I can almost understand a point system to be allowed to buy some seconds (brand loyalty and all that). But to simply look and see if they have something in my size? No thanks.
Yea, I was a bit unhappy with TSM. 2 welt issues on my first 2 pairs of Aldens, and the owner would not take my call. Sent first pair back, they added a stitch and the second pair issue is minor but I sent pic for future reference. Wanted a promise they would look over my 3rd pair before shipping. Third pair is fine.
So NOT the CS experience I have come to expect, but eh, they just shoes and I want them. And TSM has loads of options that no one else has. In. Stock. So I lowered my standards and bought a 3rd pair from them.
Would love a $25 discount on a shell pair of Indys, so if anyone is looking at buying anything from them, PM me.