JLC2
Senior Member
- Joined
- Apr 13, 2016
- Messages
- 123
- Reaction score
- 40
Definitely return that. Truthfully their QC has become somewhat of a joke. I'm having the exact same problem you are. I just received my 4th pair of those Merlot McAllisters from the May sale and all they did was send me back the ones I just sent them. I've had about enough of it and am going to wave the white flag I think. Its completely insane that if I return them (which why wouldn't I since nothing was fixed) I would be waiting for them to send me a 5th pair. I am starting to think robots make and package these shoes (sarcasm).
I'll call and see what they say.
I'm still struggling with sizing too. I was initially fitted by 3 SA's at two different stores, and they all figured 9E was my size on the 5 last - I'm pretty much an exact 9.5D on the brannock by both length and arch.
But, wearing a pair of Neumoks in that size killed the knuckle of my pinky toe on one foot and the lacing was never going to close. They also seemed a little long. The customer service rep thought 8.5EEE would be better, so now I have a Merlot McAllister, Blue Neumok, and Walnut Strand all in 8.5EEE. They feel pretty good, but maybe a little loose. I can curl my toes into a ball and can move the ball of my foot side to side a bit while standing.
Could that be because they're new? Or should I give 8.5EE a shot?
I really want to avoid that pinky knuckle pain. In my experience, if a shoe flares that up I'll never be able to wear it.