Alden QC: Would you be happy with receiving this pair of shoes?

Discussion in 'Classic Menswear' started by Mr. Moo, Mar 10, 2011.

Tags:
  1. TRINI

    TRINI Senior member

    Messages:
    9,027
    Likes Received:
    650
    Joined:
    Sep 7, 2006
    I'm surprised Leffot didn't send them back themselves.

    Then again, I doubt they necessarily go through each delivery shoe by shoe.
     
  2. Mr. Moo

    Mr. Moo Boxercise Toughguy

    Messages:
    17,278
    Likes Received:
    11,046
    Joined:
    Nov 25, 2008
    Location:
    Bay Area, CA
    Leffot is upstanding and is offering a full refund for all fees.
     
  3. sinnedk

    sinnedk Senior member

    Messages:
    12,120
    Likes Received:
    2,404
    Joined:
    Nov 15, 2010
    Location:
    San Francisco
  4. onix

    onix Senior member

    Messages:
    3,847
    Likes Received:
    27
    Joined:
    Jan 19, 2009
    So the shoes don't need to go through Leffot's quality control? And they just sent without inspection?
     
  5. cncrd

    cncrd Senior member

    Messages:
    155
    Likes Received:
    7
    Joined:
    Apr 27, 2010
    Would expect nothing less than for Leffot to act as they did and offer a full refund.

    But would it even be possible to correct this kind of color mismatch, and ever have it come out exactly right?
     
  6. elgreco

    elgreco Senior member

    Messages:
    725
    Likes Received:
    3
    Joined:
    Dec 14, 2008
    Location:
    Baltimore
    I would advise taking a good, long look at how and when you would wear those and make sure they work for you as part of your wardrobe.

    BOOYAH![​IMG]
     
  7. REguy

    REguy Senior member

    Messages:
    827
    Likes Received:
    68
    Joined:
    Jan 4, 2008
    Similar thing happened with Leffot's recent NST Tankers with the natural sole edging. Alden did the lower sizes correctly, but the higher sizes came with black edging. I seem to recall [​IMG] making the comment that Aldens were more "honest" than other makers. I think that's true, and I'm OK with small imperfections. However, the issues I've seen lately with both my own purchases and other's is just plain incompetence at the factory level.
     
  8. geoffmartin17

    geoffmartin17 Senior member

    Messages:
    1,630
    Likes Received:
    10
    Joined:
    May 16, 2009
    Location:
    vancouver/seattle
    This makes me a bit worried as i have three pairs of alden shell on order....
     
  9. Dewey

    Dewey Senior member

    Messages:
    3,485
    Likes Received:
    27
    Joined:
    Jul 19, 2007
    Doesn't light change the color of #8 shell ... looks like one shoe might have been in a display for awhile.

    I would send those back and ask Leffot to pay shipping both ways.
     
  10. Poshak Man

    Poshak Man Senior member

    Messages:
    346
    Likes Received:
    7
    Joined:
    Jun 4, 2006
    Return for full refund. Don't bother with getting Alden to fix it. What if the fix treatment wears off in a year? Send it back and look for something else. I can relate to the distress that you went through when you opened the box and the urge to keep the shoes despite the obvious defect. I one got a pair of Alden perforated tip lace ups in cordovan # 8 from one of the Alden retailer's online store. There wasn't a color difference but the finish on the cap toe of one shoe was matte and dull whereas on the cap toe of the other shoe it was the typical shell shiny finish. I kept the shoe and three years later after a few hours of brushing and buffing it is not very noticeable but I can still see it. And every time I see it I tell myself I should have returned it.
     
  11. NewYorkIslander

    NewYorkIslander Affiliate Vendor

    Messages:
    9,918
    Likes Received:
    5,424
    Joined:
    Mar 22, 2008
    Location:
    Breuckelen, NY 11209
    Some of you guys are fucking unbelievable. I'm waiting for someone to suggest a class action lawsuit against Alden because we all had to look at the shoes. Does it suck? Sure. And Moo is being offered a full refund. Another member chimed in that Alden can fix these through a refinishing, most likely free of charge. Remind me, if I ever open up my own business not to sell to you guys! [​IMG]

    I don't make a snippet of what some of you guys do on here, so for me, $500 shoes are a HUGE deal, but when you're dealing with a rare product that is NOT easy to work with (stitching as well as staining) you have to expect a higher percentage of maker mistakes. I haven't noticed anyone complaining about their Alden calf make ups, so to me, if you can't figure out that this unique type of leather is VERY difficult to work with, then I don't know what to tell you.
     
  12. barims

    barims Senior member

    Messages:
    2,319
    Likes Received:
    567
    Joined:
    Sep 14, 2007
    Location:
    LDN
    ^ Fair enough, I'd say
     
  13. CYstyle

    CYstyle Senior member

    Messages:
    1,219
    Likes Received:
    24
    Joined:
    Jul 18, 2009
    The OP did not buy from Alden directly. For some reason everyone is putting the blame on Alden QC, when in reality it was the fault of Leffot the retailer.

    Perhaps at Leffot they had 2 different pairs in 2 different colors, and maybe one of the workers mixed up the pairs and put them in the wrong boxes.

    Perhaps they had the right shoe on display and over time perhaps near a light, or under strong sunlight caused the right shoe to lighten, while the other shoe was in it's box.

    If you guys hate Alden then don't buy Aldens!
     
  14. david3558

    david3558 Senior member

    Messages:
    885
    Likes Received:
    58
    Joined:
    Sep 26, 2007
    Location:
    San Francisco
    I'm almost there with you.

    I bought a pair of shell punchcap boots and the stitching started to come apart after 1month. Upon further inspection in sunlight, the sides of the boot looked like they had been painted on by a 3 year old with a crayola paintbrush. Like, swirls and almost looked like writing.

    Shipped those back about 3 weeks ago and seems like UPS has lost another fucking package.

    those boots deserved to be lost though so fuck it.

    PS: send those back moo. Jesus, that's almost criminal. Couldn't pass as seconds.


    Same, almost done with Alden's. I've had 3 various models and all 3 happened to be screwed up.
     
  15. bananananana

    bananananana In Time Out

    Messages:
    664
    Likes Received:
    1
    Joined:
    Jan 27, 2010
    Some of you guys are fucking unbelievable. I'm waiting for someone to suggest a class action lawsuit against Alden because we all had to look at the shoes. Does it suck? Sure. And Moo is being offered a full refund. Another member chimed in that Alden can fix these through a refinishing, most likely free of charge. Remind me, if I ever open up my own business not to sell to you guys! [​IMG]

    I don't make a snippet of what some of you guys do on here, so for me, $500 shoes are a HUGE deal, but when you're dealing with a rare product that is NOT easy to work with (stitching as well as staining) you have to expect a higher percentage of maker mistakes. I haven't noticed anyone complaining about their Alden calf make ups, so to me, if you can't figure out that this unique type of leather is VERY difficult to work with, then I don't know what to tell you.


    No one's saying a production should be without defects. Some of the stitching or the scratchy eyelet stuff is harder to detect, but that kind of color difference takes 2 secs to notice. The fact that their QC let that pass is the issue. They're either borderline incompetent or even worse, they think that kind of shit is acceptable and let it pass to see if they can get away with it.

    And the calf make ups have mistakes as well. Plenty of issues w/ the Indy boot's stitching reported in the alden thread. Most likely it's because people don't really buy the calf ones.
     

Share This Page

Styleforum is proudly sponsored by