Now that I've got a moment, I wanted to share with everyone an experience I recently had dealing with David. I had placed an order about a week before, when I got the news that my mother had been diagnosed with cancer. Now, I'm a graduate student and living on a tight budget, so buying ties from David is a bit of a luxury that I was rewarding myself with for a hard year of work. When I got the news about my mother, I suddenly realized that the money I had spent on the ties I'd ordered would need to be redirected to flying home to be with my family. Even though it had been a week since I'd ordered, and since Sam Hober is all about bespoke ties and therefore, quite understandably, has no refund policy, I emailed David, hoping that it wasn't too late and I could cancel my order. David responded, most graciously, saying that even though they have a no refund policy and that he would have to eat the fees from my credit card order, he would refund my purchase. On top of this, when I offered to at least cover his fees, so he wouldn't be at a loss, he said it wasn't an issue and that he wished the best for my family. The point of all of this is that David Hober is one classy guy. He showed integrity and empathy towards me and my family in a time when many would not have. For my part, he has made me a customer for life. If I wear a tie, it will be a Sam Hober and I will proudly tell everyone where I got it and why they should give David their business.