- Nov 13, 2009
- Reaction score
I purchased a pair of Church's Ryder IIIs at a London store about 10 days ago and was sold a pair of size 9's (unbeknownst to me). I'm normally a size 9 1/2 (UK). I suppose I didn't know any better because they felt reasonably sized when I tried them in the store and, as I found out later, the sizing is difficult to assess from amongst all the numbers printed on the inside of the shoes. But over the 10 days or so that I had them, I knew something was wrong as I had some pain from rubbing on the front left side of my left foot. I happend upon a different Church's store yesterday as I was walking around London and mentioned that I'd had this problem and if they could stretch the shoe somehow on the problem side. In the meantime, I was checking out some other shoes in the store and the salesman asked my size. I replied "9 1/2". And he replied back, "Oh, these Ryder III's are a 9." I was surprised and taken aback and rather ticked off that I'd been given a 9 the previous week. Long story short, the store manager looked me up in the system, confirmed that I'd indeed purchased the shoes at a Church's store, and let me swap out my slightly worn shoes for a new 9 1/2. I was quite glad that they did the right thing. Granted, I paid good money for those shoes and would have expected such, but it's always nice to know when things work out.