I haven't been a Brooks customer myself since the early '70s. Before that I bought everything from either Brooks or Chipp across the street in New York. My father still shops at either Brooks or J Press and I accompany him when I'm in New York. My brother buys American-made Aldens and oxford shirts there. Both of them complain about quality or price at Brooks. I was impressed on my last trip with the top-end suits ("Golden Fleece"?), but they were more expensive than, say, Hickey-Freeman next door. The early '60s prep culture and the Brooks button-down "uniform" did not survive the hippie culture of the late '60s. Now Brooks has to appeal to young and old, traditional and modern. It seems a difficult task.