18 East

[konix]

Just got my shipping notice that my Jampa coat has shipped .

 

[JayDotz]

Just got my shipping notice that my Jampa coat has shipped .

Just got mine! It’s incredible.

 

[MGoCrimson]

The khadi tweed trousers are awesome. Ridiculously thick, heavy, and warm — bordering on too warm for indoors.

Sorry, no pics cuz construction mess

 

[nsubrmnn]

If anyone missed out on the jungle jacket, size small, in the first drop, I'd be willing to let it go. It still has the tags on and was never worn. I'm also looking to sell the navy field shirt (size small, worn once). DM me if interested. Thanks.

Do you have dimensions on the small jungle?

 

[LibertyStreet]

Do you have dimensions on the small jungle?

Sorry, but that one has sold.

 

[beepbop]

new single pleat pants!

 

[slimster]

I don’t feel it was clear by the photos of the model they were going with that style of overly short pants. The measurements of those dissuaded me from getting the whole set though as the inseam seemed to short as well as the waist seemed too wide even in the smallest size. Are they supposed to sit on the hips or something?

 

[beepbop]

I don’t feel it was clear by the photos of the model they were going with that style of overly short pants. The measurements of those dissuaded me from getting the whole set though as the inseam seemed to short as well as the waist seemed too wide even in the smallest size. Are they supposed to sit on the hips or something?

The rise is pretty high, so you can wear them where you prefer them to sit.

 

[MGoCrimson]

Yea, I'm 5-6'' taller than beebop, took the same size, and can wear them comfortably at the same hem... break? Position?

 

[azima]

Really frustrated with a return experience with 18East.

Ordered a couple pants from them and after 10 days I tried to do a return. Well within the 14 day policy. Used a site on their order confirmation page to create a label and it didn’t work so emailed them. Well they took 4 days to send me a return label (14th day) and then when I shipped it 3 days later after an emergency trip, they ended up shipping the pants back to me without warning and refusing to refund because I shipped after the 14th day. I’ve never seen a company be that strict and unfair to customers. Could’ve at least used a heads up of “Ship this within 6 hours or we wont refund you”. Either way, penalizing a customer for 3 day delay when they take 4 days just to send a label is a poor practice.

I saw another message where they said they were closed for the holidays. If someone's 14 days expires during that time, are they screwed out of a refund?

I've never seen a company be this strict.

After a bunch of back and forth they agreed to return but only for store credit. That was $300 in pants and I needed that money back, not store credit. I'd honestly rather spend the money through unionmade where i can try it on then deal with their return policy again

Absolutely love 18east to the point of having IG notifications on and refreshing for new fleeces, but this really leaves a sour taste in my mouth.

If anyone is interested in buying a store-credit, let me know.

 

[stevenkmason]

My hoodie came and it’s BEAUTIFUL. Unfortunately the XXL isn’t long enough for my arms (I’m 6’10”). It’s sold out on the site so if anyone here wants it, I’ll sell it for cost ($150 shipped) before I return.

 

[bry2000]

Really frustrated with a return experience with 18East.

Ordered a couple pants from them and after 10 days I tried to do a return. Well within the 14 day policy. Used a site on their order confirmation page to create a label and it didn’t work so emailed them. Well they took 4 days to send me a return label (14th day) and then when I shipped it 3 days later after an emergency trip, they ended up shipping the pants back to me without warning and refusing to refund because I shipped after the 14th day. I’ve never seen a company be that strict and unfair to customers. Could’ve at least used a heads up of “Ship this within 6 hours or we wont refund you”. Either way, penalizing a customer for 3 day delay when they take 4 days just to send a label is a poor practice.

I saw another message where they said they were closed for the holidays. If someone's 14 days expires during that time, are they screwed out of a refund?

I've never seen a company be this strict.

After a bunch of back and forth they agreed to return but only for store credit. That was $300 in pants and I needed that money back, not store credit. I'd honestly rather spend the money through unionmade where i can try it on then deal with their return policy again

Absolutely love 18east to the point of having IG notifications on and refreshing for new fleeces, but this really leaves a sour taste in my mouth.

If anyone is interested in buying a store-credit, let me know.

Surprised they did not accommodate since it sounds as if you made a good faith effort to comply with the policy.

 

[losrockets]

Especially considering that shipping isn't fast, free, or cheap w/ 18 East (I've been deterred from making single item purchases due to cost of shipping), you'd hope they would be a bit more accommodating.

 

[crazn]

My hoodie came and it’s BEAUTIFUL. Unfortunately the XXL isn’t long enough for my arms (I’m 6’10”). It’s sold out on the site so if anyone here wants it, I’ll sell it for cost ($150 shipped) before I return.

Still available?

 

[stevenkmason]

Still available?

Yep!