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malcb33

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When I think about clothes my mind just wanders back to the latest drop from 18 East. So manny individual great pieces as well as outfits / set ups.
Samezies. While I still like a lot of what other brands are doing, often when I like something and I’m looking at other brands to fill the hole, 18E often makes the best version, so I end up reverting back.
 

gettoasty

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Shelter shorts

1723415772081.jpeg
 

malcb33

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Anyone had any luck with contacting customer support this week? Haven't been able to get a response back via email.
I was in touch on Friday and Saturday with quick responses. Nothing back this week though. I’m sure they will get back soon.
 

symphvaria

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I was in touch on Friday and Saturday with quick responses. Nothing back this week though. I’m sure they will get back soon.
I got a response not long after I sent that message! Seems like they're just off during the weekends.

On a similar note though, has anyone received anything from the recent drop yet? I ordered the tote and it still hasn't shipped out a week later.
 

gettoasty

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I think both studios are open in NY and CA (pop up). Expect delays. Unless you’re in a hurry to buy something out of stock online and checking in-store, I wouldn’t sweat it. The team got back to me fwiw NP 🤘
 

symphvaria

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Spent all day relaxing in my green linen suit, and it’s easily the most relaxing piece of “tailoring” I own. It’s been styled very streetwear in a lot of pictures, but I’ve really enjoyed pairing it with loafers for a more sleazy 90’s Armani look. Really fantastic stuff.
 

NickPollica

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Just a heads up to everyone RE: CS emails. We check and respond to that Monday-Friday 11-7 EST. We obviously do our best to get back to everyone asap within those hours but note that if you are hitting us with a shipping/refund/exchange/sizing question on the weekend we likely won’t respond until Monday (because the person that answers those questions isn’t in on those days).
 

NickPollica

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@NickPollica - I noticed so far this summer there hasn’t been many hats offered. Is that a new direction or production issues?
we ran 4 hats this summer - 2 stowe hats (iguana green and washed black) and two kantha buckets, which were supposed to have been dropped due to lateness.

We’re picking our shots more on hats these days, largely because we are still sitting on units of some of the best we’ve ever made. There are at least 5 truly incredible older ones on the site right now. That said there will always be a couple in the mix every season.
 

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