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  1. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    It seems that I've only made a complete mess whilst trying to sort this out. I apologise for that. As it stands, I would just like to state that ultimately, despite issues on the way, Luxire made a fantastic suit. It is of the highest quality and the fit was superb. On the advice of the above...
  2. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Sorry for my words not being clear. I meant the order of refund after claim cancellation or cancellation after refund. I don't think I'm trying to get the support of others here. Sorry if it seems that way. I am trying to be as transparent as possible, and welcome Luxire to include any details...
  3. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    As far as I am aware, they can then show Paypal the e-mails of us agreeing on the deal and the partial refund being issued if they are concerned about that. I'm sorry you don't believe me here. I have since cancelled the claims because of being made aware of the trouble it is causing. Once...
  4. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    The claim was done through Paypal. The claim had been opened, but not processed. I had paid, no reversal of funds had been processed. I am being honest here, Paypal instructed me (as they will instruct anyone) to close the claim after the partial refund had been received. This is where the...
  5. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    You say this, but @luxire replicated the fit of the jacket I sent in excellently on the first attempt. The only fit issue was about 1cm of collar roll. I would say the vast majority of most non online MTM suits have more issues than that on their first fit. This is why I'm trying desperately to...
  6. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Hi Ashjini, Firstly, I think I may be mistaken, but I thought you were the Ash who owns Luxire. It seems this isn't the case, so it's a little awkward, as I wrote you a personal message apologising for the poor wording in the review. Please disregard this in that case, sorry about that...
  7. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    This is why I am saying I believe this is a misunderstanding. As far as I can tell from the dialogue we have had, we completely agreed on a deal we were both content with, and there was no reason for that to change, if not for some confusion that had occurred. Please feel free to tell your side...
  8. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    It wasn't because there was a chargeback. After the chargeback was initiated, we actually agreed that there would be a discount on the goods, and I did specifically check that this wouldn't affect our relationship or mean I couldn't continue as a customer. As mentioned, the clothing, in my...
  9. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Currently Luxire have said they aren't willing to keep me on as a customer. I believe the whole thing is down to a big misunderstanding and hopefully it can resolve itself. They put 'Anyways, this issue warrants no further communication from us.' in their last e-mail. I am quite confused by...
  10. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    I'm very sorry to hear this. I bought your last Luxire credit on here last week, and unfortunately it seems that Luxire won't let me use it. I hope you are able to find a resolution to your issues.
  11. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Good to hear. I'd like to thank you for pointing out how harsh the original text of the review sounded. I am still editing bits here and there. When I wrote it, I felt that it was implied that everything else was great except those few negatives, but it seems that's not how other people read it...
  12. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    I admit this. The review was rushed and I didn't read it start to finish before posting. It has since been edited. I understand the failings of my writing here.
  13. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Thank you for this. I have added a note at the top of the review saying the overall suit is good and the review is being revised. It seems to have come across more negatively than I intended, and that isn't fair on Luxire. I had limited experience with Luxire before this, and their delivery...
  14. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Thanks for the response. I do understand what you're saying. I don't think I made a huge deal out of the last buttonhole, I just said that since it was very clearly written down on the details sheet I sent, it made me a bit anxious about what details could be missed in future orders. I do think...
  15. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Mind if I ask which bits you feel are unreasonable? Delivery/delays aside, I feel the only issues are the bits where details weren't followed, and the buttonholes. I did mention that I expected to pay a bit for alterations, so the collar roll is fair, and it would have been nice to have had an...
  16. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    NOTE: Review has been revised after hearing feedback that it came across fairly negatively. That wasn't my intention, and I have been more careful. If you're looking for a TL;DR, I would say that the construction is absolutely fantastic, the fit is very, very good, and the details were mainly...
  17. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    I am familiar with the term, and couldn't agree more. It's a shame because having all the buttonholes redone on a jacket isn't cheap. I will get photos of the new buttonholes most likely today/tomorrow when I get the suit back from the tailor. He is absolutely fantastic with finishing, and does...
  18. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    I got a reply regarding the buttonholes. I mentioned in the e-mail: 'Finally, I've attached a photo of one of the buttonholes on the jacket. Is this the usual standard of a Luxire buttonhole?' and attached the photo I posted in this thread. The reply was: 'As standard we make keyhole...
  19. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    Just to clarify and reiterate, in the interest if fairness. There are many positives about the suit. Yes, it's has had a lot of problems along the way, which have been documented in this thread, and I posted about the buttonholes to try and see how common this is. As mentioned above, I'll do a...
  20. buddyfuzz

    Luxire Custom Clothing - Official Affiliate Thread

    I e-mailed a couple of days ago mentioning it. I'm waiting on a response, but I get that they're busy. Honestly, the suit has been a bit of saga with continuous issues/delays, so I'm definitely not sending it back to them for this. I'm having them redone over here (UK). I'm going to post a full...

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