I do not understand fully what you are saying here but rest assured your original payment has been refunded in full and also you can keep the items we sent you in error by way of an apology.
I have received your email regarding the money you have lost in currency conversion from the...
Just to clarify, we have not asked you to accept the wrong goods by way of an apology. We have refunded you in full, along with the money you have lost in the currency conversion and advised you that you can keep the incorrect items as a gesture of good will.
I appreciate the kind...
Many thanks for the kind words.
It's worth noting that 2 or 3 new members which commented in that thread, complaining about not receiving an order were not customers at all.
That being said, we obviously had some issues over the black Friday period and are working hard to rectify that.
We are currently communicating with you through email and are arranging the refund of the money you lost through currency conversion from the refund through PayPal.
Unfortunately it did take us a few days to ascertain the problem with your order but we are now working to fix this...
Please feel free to keep the items by way of an apology.
If you have lost any money from the refund via currency conversion, please feel free to send a PM or email via the shop and I will reimburse you.
Please feel free to keep the goods free of charge by way of an apology for the incorrect items sent.
If you could message me via the shop regarding the loss you suffered from currency conversion, we will of course reimburse you.
I can understand your frustration. Having you keep the incorrect order you received free of charge was the only available option I had available to me to recompensate you for the troubles.
If you could mail me via the shop with the amount you lost in currency conversion, I will of...
Unfortunately, we had an inventory problem where certain items were oversold.
Many apologies for this.
We did email you to say that you could keep the incorrect order which you received (1 Kilgour Shirt and two jackets) by way of an apology.
Please mail me at the store with the...
Great to hear. Apologies about the lack of packaging for the suit. That definitely should not have happened.
I will find out what is going on and get back to you.
Please can you mail me via the shop and I will arrange something as a gesture of good will.
Kilgour Light Grey Suit Made In U.K 40R
This is made in the U.K.
£18 Shipped to U.S
£15 Shipped to Europe
£6 Shipped to U.K
Used but in good condition.
- 2 Button
- Fully Lined
- Twin Vent
- Flat Fronted Trousers
- Mother of Pearl Waist Adjusters
- Underarm to Underarm: 21"
As well as the suits we have on the store, we have these single suits available at a slightly cheaper price.
£18 Shipping to U.S
£15 Shipping to Europe
£6 Shipping to UK
These are half canvassed and RRP is around £450 - £595
Suit 1: Navy Blue Nailhead - 38R
- 2 Button
- Fully Lined
As well as the Kilgour items we have on the store, we have some smaller quantity shirts to list here on SF.
These shirts retail at £195 - £280.
All shirts are £45 apart from the last two models, which are £60.
Most of these are made in the UK. Some are made in Italy / Portugal.