Question: When you say "relast" do you mean they reshape the upper to original?

Answer: They put the shoe on its original last while they remove and repair the outsole. This is a movie of the process at Allen Edmonds.

Will be very similar at Alden.

This Q&A was first posted in our Official Shoe Care Thread.
Have a question and can't find an answer? Want to share your knowledge with the community? Try here: