Question: Yesterday the toe of one of my shoes made close physical contact with a stairwell. Now there is some bigger scratch which I don't know how to treat properly. All I find when searching is in fact how to treat scratches, mine actually is a small area of 1mm x 1mm where the upper layer of the leather is removed (approx 0.2mm). What to do? Multiple applications of the Sapphir cream, then multiple of the wax?

Answer: Yes.
I would:
Condition, buff
Condition, buff
Polish, buff a few coats until it starts to 'level' off.
If the shoes are lighter in color than dark brown or black, use a polish that is slightly lighter than the color of the shoe.
Sounds like a small enough nick - time, polish and patina will solve all problems.

This primer was first posted in our Official Shoe Care Thread.
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