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Trying on shoes at stores, not buying

Discussion in 'Classic Menswear' started by musicguy, Mar 13, 2009.

  1. Kempt

    Kempt Well-Known Member

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    Seattle
    I find the abstract of your dissertation on morality and the modern salesman intriguing. I detect shades of a Kantian categorical imperative at work, if I'm not mistaken. Do you have a publisher yet?
    Actually I just wonder how someone, who finds it morally objectionable to try on a shoe with no intention of purchasing it, manages to get by on a day to day basis. If you are such a person, pray tell, how do you get by? P.S. I hated Kant's work, at least what I was forced to read in school.
     
  2. HRoi

    HRoi Well-Known Member

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    Dec 28, 2008
    Actually I just wonder how someone, who finds it morally objectionable to try on a shoe with no intention of purchasing it, manages to get by on a day to day basis. If you are such a person, pray tell, how do you get by? P.S. I hated Kant's work, at least what I was forced to read in school.
    i cry every time a bug hits my windshield and ends its poor innocent life [​IMG]
     
  3. ter1413

    ter1413 Well-Known Member

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    Really? Who says you have to buy every shoe you try on? Don't ever let a store intimidate you like that. Your the customer, you don't have to buy shit.

    +1000
     
  4. usctrojans31

    usctrojans31 Well-Known Member

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    With the proliferation of necrobumping, I thought that I would add in my two cents.

    I am a 12 or 13 C or B depending on last, so seldom will the store even carry my size. When I try on shoes, I typically do just to get a feel for which size to order for a better price.

    Whenever I try on the shoes, I tell the sales associate that I am going to think about the shoes, ensure that I get his/her name and tell them that I will make sure that they get the sale, which I always do. Occasionally, I will go back and get the shoes, but always make sure that the initial salesperson who was helping me gets the credit for the sale.

    Shoes are just like a car. You, as a consumer, want to explore your options. Are you going to buy the first car that you test drive? Probably not. Chances are, though, that if you opt to go back for the first car, you're going to make sure that the salesman get the sale. You know, provided he wasn't a douche.
     
  5. Mr.Pooter

    Mr.Pooter Active Member

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    I'm in the market for a good pair of shoes, something I've never really had. I've measured my foot and I run between a 10.5 and an 11, and I think I am a medium width, maybe slightly narrow.

    I've been considering purchasing some AE shoes online (ebay or through here) but I've had terrible luck in the past buying shoes. I'm of course trying to save a few dollars so would rather not pay full retail, as is sold in most B&M stores.

    So, what do you all think about going into a B&M store and trying on AE shoes to get a fit, yet not buying them? I would feel kinda like an asshole to do this, but I'm not willing to pay an extra couple hundred dollars. Or, do most retailers not really mind this?

    I live in Philadelphia and there are a few stores that sell high quality shoes.


    I'm sure that in Philadelphia there are plenty of stores that sell high quality shoes. And what makes you believe you're going to be spending hundreds of dollars more if you buy them in an AE store? You really need to go in and be measured by an experiened salesman becausea shoe that does not fit perfetly is worth nothing and trying to guessimate your size and going bak and forth with exchanges will only end up with you spending more and still not getting a correct fit. I also see no reason why you would be ashamed to just go in and be measured and try on a few shoes without buying anything. People don't buy everytime they enter a store or try on items and the average salesman is lucky if he makes 1 sale for every 10 "window shoppers"
     
  6. Mr.Pooter

    Mr.Pooter Active Member

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    Jun 11, 2011
    I tried on a pair of C&Js at Barneys that I had been eyeing, liked the fit and look of the shoe, and then promptly went home and ordered it from Pediwear, hahahaha.

    Barney's is in Manhattan where the rents and overhead are high so of course the prices may be a bit higher but it's really not worth buying from pediwear where there's a $30 shipping fee and where you May be charged duty when they're delivered. And suppose you receive a defective shoe or the wrong size and you have to exhange it? It's really not worth it just to perhaps save a few dollars.
     
  7. allaboutshoes

    allaboutshoes Well-Known Member

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    Just my 2 cents. Many of the people that want to buy AEs from me (see signature) tell me beforehand "I want to buy a XYZ in size 10 D, but im going to try them on in the store and let you know my size". I guess a lot of people dont mind. And hell, we're in a recession. Anything to save a few bucks
     
  8. stevent

    stevent Well-Known Member

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    Feb 16, 2010
    +1000


    This. It depends on the purchase though. If I have to wait a few days for shipping and only save a bit of money I'll buy in store. Otherwise I'll order online and save both the price money and tax money (which can easily be $25-100). I usually just say I want to see how they fit and then say it doesn't fit too well. If they try to sell you something else you just say I don't like that style.

    I don't know if it's my age or what but sometimes I feel the salespeople at some stores (Esp. NM) don't even act friendly enough for me to want to buy from them. If I'm trying on a $500 pair of shoes you should at least smile and be lively.
     
  9. Dicky Dicardo

    Dicky Dicardo Well-Known Member

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    Apr 10, 2011
    Location:
    Atlanta, GA
    You could always start the converstaion by indicating that you are interested in a color that the store doesn't have. For example, I was in Dillard's recently and they only stock Strands in black and walnut; so you could indicate that you are looking for them in brown, but you'll try on the walnuts to see what you think. Or, you could test the SA's knowledge at the same time by stating that you want them in oxblood.

    The above scenario seems fine. It gets very questionable, however if you buy the shoes both in the store and online and return the online shoes back to the store, ensuring that you have obtained the freshest stock at the lowest price.
     
  10. Digmenow

    Digmenow Well-Known Member

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    The Land of Pleasant Living
    You could always start the converstaion by indicating that you are interested in a color that the store doesn't have. For example, I was in Dillard's recently and they only stock Strands in black and walnut; so you could indicate that you are looking for them in brown, but you'll try on the walnuts to see what you think. Or, you could test the SA's knowledge at the same time by stating that you want them in oxblood.

    The above scenario seems fine. It gets very questionable, however if you buy the shoes both in the store and online and return the online shoes back to the store, ensuring that you have obtained the freshest stock at the lowest price.

    So if you ask for 10 D's in walnut "to see how you like the color" and they are too small, how do you justify asking for the same color in the next size(s)? [​IMG]

    I vote that you just ask to try them on until you find what you like and tell the person thanks but you've decided not to purchase today.
     
  11. donipham

    donipham Member

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    I'd just say thank you and make an effort to look for the same salesman on my next purchase.
     
  12. Ahriman4891

    Ahriman4891 Well-Known Member

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    Aug 27, 2008
    Location:
    New York City
    Is it so bad to openly say, "Thank you for your help, I'd like to buy from you but I can get them online for $xyz cheaper, are you willing to give me a discount?" I recently bought a pair of Church's penny loafers from Herring. Previously I tried them at Church's Manhattan store, found out my size but they did not have them in brown and I did not want black loafers. The price at the store would be about 1.5 times what Herring charges. I think it is reasonable to be honest with the store in that case, and I don't think I would look like a cheap bastard [​IMG]
     
  13. DrPsycho

    DrPsycho Well-Known Member

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    Location:
    Cambridge, Ontario, Canada
    I just did this in anticipation of buying online.

    I was reasonably up front with the sales staff, and they were reasonable in return. I too am in Canada, and the one sales associate quipped "don't worry, about 90% of the stuff I buy for myself is cross border these days, thanks to the dollar disparity."She went on to say that they offer quite a bit of menswear, accessories, and services... helping me out gets me in the door, gives them word-of-mouth reputation, and increases the likelihood that I'll be back.

    I even chatted briefly with the manager, who offered to order in whatever I wanted to try on since they didn't have any 9.5E that day. "If I have to eat the shipping, that's the cost of doing business." Nice to say, especially when they knew I was thinking of buying online, but I draw the line at making them incur additional costs. I even told them as much. They still gave me an AE catalog with their card tucked inside when I left.

    Their gamble will probably pay off... not in shoes, per se, but yeah... I'll go back. That's the power of good customer service.
     
  14. ThatGuy

    ThatGuy Well-Known Member

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    Feb 8, 2011
    95% of styleforumers could easily be members of cheapskateforum.com.

    Try if you intend to buy. Other people genuinely go to shops to buy. I hope ur Internet purchases have rat semen in there.
     
  15. miurasv

    miurasv Well-Known Member

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    Jan 18, 2010
    I would not waste a salespersons time if I had no intention of buying from them. It's devious and is theft of their time and time is money.
     
  16. MyOtherLife

    MyOtherLife Well-Known Member

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    The Arena - Centerfield
    Sales staff are not stupid. They have all day long to memorize the faces of the regular customers and non-customers.
    You may get away with this unethical practice once or twice but your not helping yourself in the long run.
    Imagine yourself to be the salesperson. One clown walks in and wastes your time while the real customer left unattended.
    They will remember you, believe it.
     
  17. CYstyle

    CYstyle Well-Known Member

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    Jul 18, 2009
    Would you still have married your wife, if hundreds of guys tried her out before?

    Or how would you feel if a bunch a dudes wanted to try out your daughter with no intention of marrying her?

    beyond wasting the sales person's and of that of other customers waiting, trying on shoes cause cosmetic creases on the shoes, and some scuffing on the soles, the box gets banged up etc. They don't do much in terms of actual damage, but the next guy in line dropping full retail $$ would probably like brand new shoes.
     
  18. A chuisle mo chroi

    A chuisle mo chroi Member

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    Sep 4, 2010
    I recommend you be honest and tell the SA that you are a cheap bastard and that you like to give others the impression that you have more money than you actually do. Make sure they know that you remembered your wallet but, sadly, there is no money in it.
     
  19. usctrojans31

    usctrojans31 Well-Known Member

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    Location:
    New York
    Some of the responses in this since bumping have been ridiculous. There is a difference between trying on a pair or two of shoes and being the person trying on 10 types of shoes and not buying anything. I think it also depends on the attitude of the customer as well. What if you try on the shoes with the intention of buying them and they genuinely don't fit? Is that wrong? Are you wasting the salesperson's time?

    I was in the city at Sherman Brothers and looking at a pair of shell cordovans and told the sales associate that I was a C width and just looking at the aesthetics of them in person and knew that I would have to order them online if I liked them. The salesperson insisted that I try on the D just to see how they would look on my feet. I was impressed by the service there that I have thrown a lot of business their way both from my purchases and from recommendations.

    It all matters about the attitude of the customer. I bought a hammock a few days ago, which unfortunately did not fit my hammock stand and I damaged the packaging. When I returned it, I apologized for the packaging problem and said "I hate being that guy" and the woman at the store said "You're that guy with a smile on your face say it is okay."

    As almost anyone else on here who works retail will tell you, it isn't always about the sale, it is about the person. I work part-time while I am in school and have several regular customers who routinely just check out the store and the merchandise and are always personable. Do I care that they're mostly just browsing? Not at all. In fact, one of the gentleman and I sometimes just shoot the shit.

    So for the posters saying "salespeople have memories for this behavior," yes, many do. Many don't particularly care either.
     

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