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Thos Moser furniture

Discussion in 'Fine Living, Home, Design & Auto' started by richmaguni, Jul 27, 2010.

  1. richmaguni

    richmaguni Well-Known Member

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    215
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    Oct 14, 2009
    I'm considering buying a few items of furniture from this company. Does anyone here have experiences or an opinion of them?
     
  2. CTGuy

    CTGuy Well-Known Member

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    3,459
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    Nov 4, 2002
    Location:
    Boston/Houston
    It's very nice stuff.
     
  3. ruben

    ruben Well-Known Member

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    1,646
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    Nov 12, 2006
    Yup, the best among makers/retailers their size and bigger.

    What are you looking at?

    Check around with people in your area for good local furniture makers.
    Depending on where you are you can get custom work for those prices.
     
  4. Nantucket Red

    Nantucket Red Well-Known Member

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    5,742
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    Mar 10, 2006
    Location:
    Upper East Coast
    My mother furnished her entire house with Thos. Moser furniture. It's outstanding.
     
  5. CHenry

    CHenry Well-Known Member

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    117
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    Dec 8, 2008
    Excellent quality but, as another poster said, at a price you could get complete custom work from a top builder.

    There are levels of quality that exceed Thos. Moser, except that it is difficult to make as a factory piece when you have workmen with different levels of skill. Choice of joinery techniques and style of a given piece, when it is offered as a standard catalog item, are driven by considerations of how reliable a supply of a needed wood will be and how many steps in the construction will need to be done by a master woodworker as opposed to assistants with less skill.
     
  6. Artisan Fan

    Artisan Fan Well-Known Member

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    The pieces I have seen have looked very nicely made and designed.
     
  7. JacobJacob

    JacobJacob Well-Known Member

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    Dont like it. Their try to copy a modern/scandinavian look fails.
     
  8. soxpats

    soxpats Well-Known Member

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    Aug 3, 2010
    I don't love it but not bad, if you like it buy some and let us know how you like it.
     
  9. brclarke

    brclarke New Member

    Messages:
    1
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    Aug 3, 2010
    Thos Moser has a huge range of furniture on list, but also appears to put time and effort into their furniture. My sister filled her bedroom with Thos Moser, everything looks great, I really love the sleigh bed I think I'm going to get one for myself too.
     
  10. Nataku

    Nataku Well-Known Member

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    8,371
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    Nov 10, 2006
    Location:
    Land of 10,000 Lakes
    Just checked out their website and their furniture is absolutely gorgeous. Wish I could afford it...
     
  11. Thomas

    Thomas Well-Known Member

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    29,119
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    Jul 25, 2006
    Location:
    Texas
    One of my woodworking magazines had a write-up on his arm chair and I marveled at the pictures of his chairs and his workshop. Sounds like he's expanded since then, which I'm glad to see.
     
  12. carderockrez

    carderockrez New Member

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    3
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    Jul 22, 2014
    Hi - Thos. Moser furniture is beautiful and very expensive. However, their customer service is severely lacking. We purchased a beautiful walnut, double pedestal table from them, along with six matching upholstered dining room chairs, at a cost of over $11,000. Unfortunately, when the pieces were delivered, we were in the midst of dealing with a life-threatening medical crisis and, as a result, did not pay sufficient attention to a key detail: the height of the chairs relative to the table. As a result, it was only months later that we realized that the chairs (which had been subcontracted out to a different company) sat too low relative to the table, making for an uncomfortable dining experience. The company has refused to take any responsibility for the problem -- not even to share in the cost of reupholstering them. For a company that says it is relationship-driven, this is inexcusable in my opinion, and I would never purchase another piece from them.
     
  13. SkinnyGoomba

    SkinnyGoomba Well-Known Member

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    Jan 3, 2008
    Location:
    Princeton, NJ
    It took you months to figure this out?
     
  14. carderockrez

    carderockrez New Member

    Messages:
    3
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    Jul 22, 2014
    I know it seems really foolish, but it's a formal dining room table that we only use for parties, big holiday dinners, etc. We don't sit at it every day. Plus, we were going through an extreme medical crisis at the time with our older child (cancer diagnosis). The set looked gorgeous, and we were totally focused on that, not on how it felt to sit down. Pretty stupid on our part, I guess. Still, I feel that the chairs were not made well: the seat cushions are way too soft. Why should that happen with such an expensive company?
     
  15. SkinnyGoomba

    SkinnyGoomba Well-Known Member

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    12,589
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    Jan 3, 2008
    Location:
    Princeton, NJ
    You're thinking it should be done differently doesn't make it a bad product, just means you should have chosen differently. Also, I prefer a different of 10" from table top to seat, but a taller person would likely want 11".

    Also, quick review of their policy shows it's 30 days, that's pretty reasonable.
     
    Last edited: Jul 22, 2014
  16. carderockrez

    carderockrez New Member

    Messages:
    3
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    Jul 22, 2014
    There are clear industry standards about heights between seat and table, and these chairs fail that standard due to construction. In fact, the company no longer sells those chairs - which tells me something! By the way, I'm not sure where you're coming from about using anything as leverage. I'm simply reporting my experience with Thos. Moser customer service and advising customers to beware. A company that's truly customer relationship-oriented does not leave customers high and dry.
     

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