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Gilt failing

Discussion in 'Classic Menswear' started by stevent, Jun 22, 2011.

  1. Viral

    Viral Well-Known Member

    Messages:
    2,171
    Joined:
    Aug 7, 2009
    Location:
    Jersey City
    I'm surprised to hear some of the stories above, but I can detect a lot of their bullshit from the way they word and depict their wares. For example, they sell low-level Calvin Klein and Hilfiger suits - almost certain the same ones you can get at Macys - as "Calvin Klein Suiting". There is no such thing!

    Gilt's M.O. is to sell a perceived value and not always deliver it...............they up-sell and misrepresent many of their products. I've only bought 1 thing from Gilt a few years ago, but it was RLPL and there is no way to "up-sell" or misrepresent that item. I knew exactly what I was getting when I ordered it.
     
  2. Kiwi Man

    Kiwi Man Well-Known Member

    Messages:
    656
    Joined:
    Oct 15, 2009
    

    I don't understand why can't anybody take them to court over this? I mean this business runs in the US and there are all kind of lawsuits everywhere.

    What they do is deceiving the public into thinking that they have just saved money when they don't really save "that much" money.

    Sadly, I don't live in the country where I was so loved with anymore, so there is not much that I can do.
     
  3. stevent

    stevent Well-Known Member

    Messages:
    9,554
    Joined:
    Feb 16, 2010
    

    It could be different season stuff that was priced differently. Sometimes you can use it to tell which season it is from based on the list price.

    Just got a few things from Park and Bond, wrong info on all the APC, going to see if they let me return without paying their high charges.
     
    Last edited: Feb 7, 2012
  4. NAMOR

    NAMOR Well-Known Member

    Messages:
    20,575
    Joined:
    Sep 3, 2010
    Location:
    Heavenly & Northstar
    Anyone have Gilt Noir? What is it? Just received an email stating I was "invited"
     
  5. NAMOR

    NAMOR Well-Known Member

    Messages:
    20,575
    Joined:
    Sep 3, 2010
    Location:
    Heavenly & Northstar
    More importantly, do any of the "benefits" also apply to P&B website?
     
  6. stevent

    stevent Well-Known Member

    Messages:
    9,554
    Joined:
    Feb 16, 2010
    It means you are in their elite top % of customers. No real benefits other than the waitlist priority. Probably compensation for selling you painted bs cordovan shoes :lol:
     
  7. NAMOR

    NAMOR Well-Known Member

    Messages:
    20,575
    Joined:
    Sep 3, 2010
    Location:
    Heavenly & Northstar
    Haaaa. If I'm in the top % then Gilt is indeed failing
     
  8. sportin_life

    sportin_life Well-Known Member

    Messages:
    1,126
    Joined:
    Nov 24, 2007
    Location:
    Seattle, WA
    Dunno but I'm enjoying my Bellino, Frette, and W bedding from them!
     
  9. skywalker

    skywalker Well-Known Member

    Messages:
    502
    Joined:
    Jun 18, 2010
    Anyone return items to gilt/park and bond? Dropped my item at USPS and it's been "available for pickup" for days.
     
  10. sportin_life

    sportin_life Well-Known Member

    Messages:
    1,126
    Joined:
    Nov 24, 2007
    Location:
    Seattle, WA
    

    Sounds more like a USPS side problem. Did you check with the postal office? They might not have scanned it in, I know with my USPS sometimes that happens.
     
  11. Dingusberry

    Dingusberry Well-Known Member

    Messages:
    979
    Joined:
    Jan 20, 2012
    MyHabit is soo much better than Gilt. They have better items to very high discounts.

    For example: I just bought a Gitman Vintage shirt for $59.

    And it's owned by Amazon and give free shipping and returns in US.
     
  12. stevent

    stevent Well-Known Member

    Messages:
    9,554
    Joined:
    Feb 16, 2010
    This isn't related to Gilt, but to Venteprivee instead. Bought a ST Dupont lighter on 9/9 with ship date 9/13-9/20. Asking them the week after ship date and they said they had some delays but would ship soon and gave me $20 credit which isn't bad. But when I didn't hear anything I asked again and they told were proceeding to ship today and would send tracking once it left warehouse. This was 6 days ago. Granted it's expected to have some stock delays, but the main issue I have is you lied to me straight up, and they charged my card at purchase and not ship date.
     
  13. stevent

    stevent Well-Known Member

    Messages:
    9,554
    Joined:
    Feb 16, 2010
    Pretty sure no one really cares but in case someone was on the fence with Venteprivee it turns out they actually shipped my order a week after my post, but failed to update inventory or anybody in CS. Finally getting the lighter I ordered over a month ago, I open the box and find a silver mini jet one or whatever they are called, even though the box is clearly marked Ligne 8 Red :brick: Don't know if it's the French at S.T. Dupont or the French at Venteprivee but I don't think I've ever experienced this much fail in one order. They gave me $20 more credits after my last post but the effort and the fact that I bought the original lighter as a gift doesn't help neither as I had to get something else.
     
  14. bdsmitty88

    bdsmitty88 Well-Known Member

    Messages:
    58
    Joined:
    Nov 4, 2009
    Just wanted to share more awful gilt experiences.

    First, all of their home goods are just rebranded wholesale items. I understand you take a risk if you buy something without doing research but I think selling crappy chinese wholesale furniture for a huge markup and rebranding it is very shady. I emailed gilt about the issue, after I received some bar stools that were particularly shitty (even for 80 bucks), and all they did was send me one email blowing me off.

    The latest offense is unacceptable. They billed me for the bar stools, in July, that I bought in february! I called customer service thinking they billed me twice and they stated that they have an "issue" with their system that keeps orders as pending. She said they need to fix the issue. I told her it is unacceptable to place a $160 charge on someone's credit card, 4 months after they receive the goods.

    I wouldn't touch anything from that site again, no matter what the deal. They are far too shady.
     
  15. Ireges

    Ireges Active Member

    Messages:
    27
    Joined:
    Jul 11, 2014
    I'm kind of surprised to hear so many ridiculous stories about Gilt. If definitely makes me reconsider buying from them in the future, but I've never had any serious problems with them, until today, when after ordering some white sneakers with standard "gum" colored soles, I opened the package to find the same sneakers with white soles. I was pretty irked, so I called them and they said I could either return them for a refund OR keep them and they would refund me 1/3 of the price I paid for them ^^ ... was okay with me.
     

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