1. Welcome to the new Styleforum!

    We hope you’re as excited as we are to hang out in the new place. There are more new features that we’ll announce in the near future, but for now we hope you’ll enjoy the new site.

    We are currently fine-tuning the forum for your browsing pleasure, so bear with any lingering dust as we work to make Styleforum even more awesome than it was.

    Oh, and don’t forget to head over to the Styleforum Journal, because we’re giving away two pairs of Carmina shoes to celebrate our move!

    Please address any questions about using the new forum to support@styleforum.net

    Cheers,

    The Styleforum Team

    Dismiss Notice

Dealing with uncommunicative seller: tact?

Discussion in 'Classic Menswear' started by Mr. Moo, Jan 12, 2009.

  1. Mr. Moo

    Mr. Moo Well-Known Member

    Messages:
    17,219
    Joined:
    Nov 25, 2008
    Location:
    Bay Area, CA
    On January 8th (Thursday) I paid for an item for sale on this forum. On January 9th I contacted the seller and asked when he'd be able to ship it. He told me that he would ship it on January 10th (Saturday). It is now Monday, and I have yet to get a tracking number or any sort of update. Google Checkout also shows that the item is "Not Yet Shipped". What makes this especially annoying is that I said I needed the item by this Friday for an event, and a Saturday shipping date (as promised) would have been a nice guarantee of that.

    What are my steps now? Should I send yet another PM?
     
  2. Sanguis Mortuum

    Sanguis Mortuum Well-Known Member

    Messages:
    5,059
    Joined:
    Jul 2, 2006
    Location:
    Cambridge, England
    I would expect that he probably shipped it on the 10th but just didn't update the Google checkout thing. I would've sent him one more PM asking him to confirm whether it had shipped before making this thread...
     
  3. Mr. Moo

    Mr. Moo Well-Known Member

    Messages:
    17,219
    Joined:
    Nov 25, 2008
    Location:
    Bay Area, CA
    I would expect that he probably shipped it on the 10th but just didn't update the Google checkout thing. I would've sent him one more PM asking him to confirm whether it had shipped before making this thread...

    I did that. I sent a PM either late Saturday or Sunday asking him to send me the tracking number when the item is shipped.
     
  4. Tarmac

    Tarmac Well-Known Member

    Messages:
    7,219
    Joined:
    Mar 19, 2006
    Location:
    Location: Location
    He probably cheaped out and didn't buy delivery confirmation and/or did not ship it until this morning.
     
  5. Mr. Moo

    Mr. Moo Well-Known Member

    Messages:
    17,219
    Joined:
    Nov 25, 2008
    Location:
    Bay Area, CA
    He probably cheaped out and didn't buy delivery confirmation and/or did not ship it until this morning.

    Ugh.

    So would it be terrible of me to send yet another PM?

    I don't get it. I'll be shipping out two items today. As soon as I'm back in the office, I'll send tracking info to the people who bought them. How hard is this to do?!
     
  6. sloane3

    sloane3 Well-Known Member

    Messages:
    272
    Joined:
    Dec 30, 2008
    Mr. Moo, I'm sorry but I can't check styleforum everyday.

    Rest assured your XS penis pump was shipped Saturday.
     
  7. Mr. Moo

    Mr. Moo Well-Known Member

    Messages:
    17,219
    Joined:
    Nov 25, 2008
    Location:
    Bay Area, CA
    Mr. Moo, I'm sorry but I can't check styleforum everyday.

    Rest assured your XS penis pump was shipped Saturday.


    Well played.

    [​IMG]
     
  8. Bhowie

    Bhowie Well-Known Member

    Messages:
    13,099
    Joined:
    Oct 5, 2008
    Location:
    Running the trap house.
    Mr. Moo, I'm sorry but I can't check styleforum everyday.

    Rest assured your XS penis pump was shipped Saturday.


    Good man. Problem resolved.
     
  9. philosophe

    philosophe Well-Known Member

    Messages:
    4,892
    Joined:
    Oct 20, 2004
    If you're dealing with a well-known, well-regarded seller from SF, don't worry about it. The delay is probably just some small oversight or snafu.

    If the seller isn't well known as a good seller, send a friendly pm or email later today.
     
  10. A Canuker

    A Canuker Well-Known Member

    Messages:
    2,396
    Joined:
    Sep 11, 2006
    Location:
    The Great White North
    I rarely ask or send a confirmation number. But up here in Canada stuff takes so long to get here it's like christmas when it arrives...as we speak I'm waiting for a package from Ed but I know one day soon its gonna show...
     
  11. Mr. Moo

    Mr. Moo Well-Known Member

    Messages:
    17,219
    Joined:
    Nov 25, 2008
    Location:
    Bay Area, CA
    If you're dealing with a well-known, well-regarded seller from SF, don't worry about it. The delay is probably just some small oversight or snafu.

    If the seller isn't well known as a good seller, send a friendly pm or email later today.


    Sounds like good advice, thanks.
     
  12. grimslade

    grimslade Well-Known Member

    Messages:
    10,875
    Joined:
    Mar 31, 2006
    Location:
    Back in Black
    I rarely ask or send a confirmation number. But up here in Canada stuff takes so long to get here it's like christmas when it arrives...as we speak I'm waiting for a package from Ed but I know one day soon its gonna show...

    Ed's package is overrated.
     
  13. A Canuker

    A Canuker Well-Known Member

    Messages:
    2,396
    Joined:
    Sep 11, 2006
    Location:
    The Great White North
    Ed's package is overrated.

    So is spaghetti but people still order it.
     
  14. grimslade

    grimslade Well-Known Member

    Messages:
    10,875
    Joined:
    Mar 31, 2006
    Location:
    Back in Black
    So is spaghetti but people still order it.

    Ed likes spaghetti, I hear.
     
  15. edmorel

    edmorel Well-Known Member

    Messages:
    25,663
    Joined:
    Mar 10, 2006
    Location:
    NYC
    ....as we speak I'm waiting for a package from Ed but I know one day soon its gonna show...

    [​IMG]


    Ed's package is overrated.

    It's the Cole Haan Trafton of packages

    Ed likes spaghetti, I hear.

    The bowl is more important than the pasta.
     
  16. JoelF

    JoelF Well-Known Member

    Messages:
    1,459
    Joined:
    Dec 31, 2007
    Location:
    MA & NYC
    History of a recent deal with an a-hole SF seller:

    Dec. 30, 2008 Payment To xyz Completed Details -$527.00 USD

    Delivered, January 10, 2009, 11:11 am, SOUTH HADLEY, MA 01075
    Notice Left, January 10, 2009, 8:42 am, SOUTH HADLEY, MA 01075
    Processed, January 09, 2009, 9:18 pm, SPRINGFIELD, MA 01152
    Processed, January 08, 2009, 8:15 pm, KEARNY, NJ 07032
    Electronic Shipping Info Received, January 07, 2009

    The guy didn't even bother to mail the thing for over a week, and acted like it was a total imposition when I asked for a tracking number. [​IMG]
     
  17. adambparker

    adambparker Well-Known Member

    Messages:
    1,147
    Joined:
    May 16, 2008
    History of a recent deal with an a-hole SF seller:

    Dec. 30, 2008 Payment To xyz Completed Details -$527.00 USD

    Delivered, January 10, 2009, 11:11 am, SOUTH HADLEY, MA 01075
    Notice Left, January 10, 2009, 8:42 am, SOUTH HADLEY, MA 01075
    Processed, January 09, 2009, 9:18 pm, SPRINGFIELD, MA 01152
    Processed, January 08, 2009, 8:15 pm, KEARNY, NJ 07032
    Electronic Shipping Info Received, January 07, 2009

    The guy didn't even bother to mail the thing for over a week, and acted like it was a total imposition when I asked for a tracking number. [​IMG]


    Oh, man. Shit's gonna go down at the "SF in S. Hadley meetup next week!" [​IMG]
     
  18. teddieriley

    teddieriley Well-Known Member

    Messages:
    8,488
    Joined:
    Apr 8, 2006
    Location:
    Wait, you smell that?
    It's not uncommon for periodic sellers to have a lag time between receipt of payment and mailing just because this thing called a job may get in the way from making a trip to the post office the seller would not otherwise have to make, and for the most part, buyers understand this. Unless buyer really needs the item right away, they are usually cool with the delay.

    But I agree, seller should at least communicate this to buyer so buyer isn't left standing around with his hand down his pants waiting for the package to arrive. It's called courtesy and good will. Not surprisingly, some sellers looking to get rid of a remorseful purchase don't understand that.
     
  19. HEWSINATOR

    HEWSINATOR Well-Known Member

    Messages:
    1,050
    Joined:
    Apr 21, 2006
    Location:
    Edmonton
    I am not a big buyer or seller, but I ask when it will be shipped before I pay. I had a similar situation, where I needed the item. I was told it would ship by day x. It was not, he gave me confirmation later, that said it shipped when I suspected it was, not when he said it would be. He insisted the tracking info was wrong, and further, the label he signed and dated on the package was wrong too. I thought that was rather humorous.
     
  20. JoelF

    JoelF Well-Known Member

    Messages:
    1,459
    Joined:
    Dec 31, 2007
    Location:
    MA & NYC
    Oh, man. Shit's gonna go down at the "SF in S. Hadley meetup next week!" [​IMG]

    Hey come on, South Hadley is a hopping place, we even have a stoplight in the center of town. [​IMG]
     

Share This Page

Styleforum is proudly sponsored by