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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Brianpore

    Brianpore Well-Known Member

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    3 people like this.
  2. TheNeedMachine

    TheNeedMachine Well-Known Member

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    Ok now I'm inspired to give this a go with my Canon DSLR. Thanks for posting deets!
     
  3. tben

    tben Well-Known Member

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    So I had a guy initiate a case prior to contacting me, it happens I am ok with it. He claims the item is about an inch larger in the shoulders than I claim, ok, that happens too. But his description in the case details goes as far as to call me a liar, using a little more complex English vocabulary, and to demand that I repay his return shipping cost.

    How would you proceed?
    Thanks!
     
  4. hbkshin

    hbkshin Well-Known Member

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    Fucking beautiful pictures. I'll have to mess with my settings so I can achieve something similar.
     
  5. Snoogz

    Snoogz Well-Known Member

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    Blue is always a struggle for me to photograph, it always comes out darker. I'm not sure what settings I should start tweaking to achieve a more balanced color.
     
  6. noob in 89

    noob in 89 Well-Known Member

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    Not knowing the shoulder make-up of potential buyers, what reason would anyone have for flat-out lying about almost an inch of shoulder width? Are there really people out there twisting their mustaches and evil-laughing over this shit?
     
    Last edited: Aug 10, 2014
  7. Brianpore

    Brianpore Well-Known Member

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    I find the blue is actually "flat" so auto adjust the contrast so it "pops" a little more. That said, if they are too dark all 3 settings will make the photo lighter, not really sure which is best. Increase the shutter time letting in more light, lower the f stop (prob not the right way as from what I read you want to be 2 clicks over your lowest possible stop for a sharp image) and increase the ISO depending what it already is at. Prob want to max out at 800 where 200 or 400 is ideal but prob dont have enough light.

    [​IMG] [​IMG]
     
    Last edited: Aug 10, 2014
    1 person likes this.
  8. tben

    tben Well-Known Member

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    Yeah? I have no clue? The return doesn't bother me. I'm sure there are thousands of discrepancies regarding measurements a year, hell, probably a month. So no big deal his measurement differed from mine. It was just alarming that not only did he open a case immediately, but he called me a liar and demanded return shipping. How do I proceed in a situation like that? Call him a liar back. [​IMG] Usually, if someone contacted me I would just refund and move on, but there is something about being called a liar as a sell/buyer with 297 feedback and 100% rating. Just pissed me off.
     
    1 person likes this.
  9. TheNeedMachine

    TheNeedMachine Well-Known Member

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    Dude. His Dudeness. Dude-a-rino. This is going to help a LOT in my pics! I always get really crappy pics when using the mannequin against my beige walls.

    Old, tweaked in IrfanView and still not great:

    [​IMG]


    New, straight from the camera, no tweaking - looks much better to me:
    [​IMG]


    I also realized that, with these settings, stepping back a bit and zooming in is better than getting up close. At least, with my camera (Canon EOS xti).

    Thanks again for the tip! Haven't dialed it in completely but I'm already happier with the results!


    And for anyone interested, the mannequin/light set-up:

    [​IMG]


    ...the table to the left is 6' x 6' (two 3' x 6' folding tables), covered in white matte vinyl, for flat shots. Two overhead lights, going to add a third. Got a snake-pit of extension cords because one socket can't handle the power draw if I plug them all in.
     
    2 people like this.
  10. rhyme

    rhyme Well-Known Member

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    Are you using a tripod? My pictures at 1/20 have little bit of bluriness.



    NeedMachine: Your background looks great in the 2nd picture but the coat seems be a little over exposed but it could be the actual color. I like the coat picture better in the 1st picture.

    I also have the same lighting set up.
     
    1 person likes this.
  11. cdgreg

    cdgreg Well-Known Member

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    As far as I know, you're not required in any situation to pay the return shipping. With that being said, it's bs. In a situation where the seller is completely in the wrong, why should a buyer lose money? I'm not saying you're completely in the wrong here by the way, just my person feelings on ebay's policy.

    Did he provide you a photo with the measurement he claims? Obviously this can be fabricated pretty easily based on how he lays the garment, but it's about the only hoop I'd force him to jump through. When he provides the photo I'd apologize up and down, offer to pay the return shipping, and say you hope that he is left with a positive feeling so he will consider buying from you again in the future. At worst, you pay an extra $8 for non-negative feedback.

    At the end of the day, put your pride aside, and treat it like a business. Do whatever you think is best for the future of your sales, not because an internet user called you a liar v. a classy gentleman.
     
  12. jebarne

    jebarne Well-Known Member

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    ^^ one thing Wes gets in His photos is the jersey detail on the mannequin. Getting that detail and the right exposure on black and navy is rare.

    The washout on the neck is the indicator to me that it's over exposed. I end up post reducing the shadow control to get both
     
  13. cdgreg

    cdgreg Well-Known Member

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    @TheNeedMachine

    I agree with Rhyme, I much prefer the jacket in the first photo.
     
  14. Brianpore

    Brianpore Well-Known Member

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  15. TheNeedMachine

    TheNeedMachine Well-Known Member

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    ARGH! Ok i still have some tweaking to do - thanks y'all for the input. I do have a 2-bulb florescent on the floor I usually use to shine up the wall, but didn't use it this time due to the long length of the jacket - will pull the object further from the wall, raise it up, and use the light. I think suits & blazers etc will look a heck of a lot better too. Thanks!
     
    Last edited: Aug 10, 2014
  16. rhyme

    rhyme Well-Known Member

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    I dont like shooting past 800 iso - I rather lower the aperture then increase iso. Mine is usually around 200-400, brightness/saturation tool if needed
     
  17. The Thin Man

    The Thin Man Well-Known Member

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    It was just a suggestion that another poster made. Since I don't have good photography skills, and I had seen other people do it with S&D items, I thought i'd ask. Thanks.
     
  18. stevent

    stevent Well-Known Member

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    I had one recently where buyer requested I send express mail (which I did promptly the next morning) and since USPS doesn't scan much anymore it didn't show up on system so he promptly called me dishonest and a liar. Straight up told me he knew I was lying since he could tell express mail by tracking number. As he sent this early AM east coast time, I didn't wake up until after his second message demanding answers. Almost told him to f off but not worth feedback. Ended up refunding him as it didn't make delivery for some reason but still pretty ridiculous from the buyer. Just block and move on.




    Yeah I think stock photos are quite normal as most items have a good amount of stock photos and fit photos of items. Much harder for stuff from thrift store / consignment as you would have to pinpoint exact item then find stock photos which is pretty much impossible

    And as noob said fit pics all the time, and requests of stuff like can you hold your arms parallel to ground or photo is morning sun so I can see color etc.
     
    2 people like this.
  19. TheNeedMachine

    TheNeedMachine Well-Known Member

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    I've used stock photos for a new item, but never used. Gotta be careful tho - I used photos from the Barneys website for a Barbour item, Barbour reported it as copyright infringement and ebay ended my item and slapped my wrist. I had to point out to Barbour that the pics were not theirs - Barneys takes their own. They sent me a long apology email and contacted ebay to ensure I wasn't penalized, so I won in the end but was a real pain in the bum.
     
    1 person likes this.
  20. jdrizzy

    jdrizzy Well-Known Member

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    Any other Canadian sellers notice the change in new shipping labels or is it just me?
     

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