Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[FaceOfBoh]

Mine was locked down too. Someone in Russia tried to skim it. I got a paypal email (not a phishing one) and I changed my password. A real PITA but worthwhile to do.

I also took Wes' advice and I now have a bank account solely connected to paypal. If I get hit, I'll lose the money but it will be contained, away from my primary account. I sleep better because of this.

 

[Orgetorix]

Someone hacked my account, but they didn't change the password and I caught it quickly. They only did a couple purchases totaling about $30, I suppose as trial runs. I was able to change my password and get the charges taken care of by Paypal, though my account was locked for about 10 days while they investigated.

 

[masaccio]



Change your passwords regularly!

Length is strength.

See this XKCD comic for good password advice and commentary.

 

[txwoodworker]

One word. Passphrase. Some of my passwords are entire sentences out of movies or books. Super easy to remember, impossible to crack by automated means.

 

[VLSI]

Most modern "hacking" of accounts is the result of phishing scams. No offense, but the user is usually to blame. No password is uncrackable tx

 

[jebarne]

Holy crap man, that sucks a lot. There's no 24hour number? I would get on that immediately!


Unrelated:
Is a solid black 2 button coat with 4 buttons on the sleeve, all buttons black, ever be a sport coat? It's so pretty... pick stitch lapel.


Also, one of the most egregious uses of NWOT I've seen to date: ISAIA
I contacted the seller:

You've listed this item as new without tags, what is all over the front of the jacket? Is it paint? I'll make you an offer if you think whatever it is will come off.

His response:

'll be happy to hear your offer, but the jacket is clean. It's just a bad picture.

- sundaedog

Clean? Are you ******* kidding me?

Plus, how old is that label?

Just in case he wipes that schmutz off, here's what the jacket looked like from the original listing:

looks like his nana's face powder.

 

[hooker4186]

First neutral feedback today

Responded to, blocked, added to SF Black List, moving on with life...

 

[noob in 89]

Did you do a neutral job?

 

[hooker4186]

No.

Feedback reads: "Great incotex but alittle too worn." They were not new pants, but I mentioned that in the description. I also provided multiple photos, which showed some normal wear around the belt area. Additionally, they were a linen/cotton blend which means they're going to be a bit wrinkly and schlubby looking and aren't going to look like a crisp pair of chinos back from the drycleaner, no matter how new they were.

I also offer 14 day money back returns (albeit with a 10% restocking fee that is almost always waived), and they never bothered to contact me at all before leaving the feedback. But what really pisses me off on this is that they bought two items from me, and left a neutral for this one and no feedback for the other, even though they shipped together and I cut them a deal on shipping charges. I knew it was coming given that they have a history of leaving vague complainey neutral and negatives (45 purchases, 6-8 negatives or neutrals left) but still, it irks me.

What I mean to say is, I'm moving on.

 

[marc roberto]

No.

Feedback reads: "Great incotex but alittle too worn." They were not new pants, but I mentioned that in the description. I also provided multiple photos, which showed some normal wear around the belt area. Additionally, they were a linen/cotton blend which means they're going to be a bit wrinkly and schlubby looking and aren't going to look like a crisp pair of chinos back from the drycleaner, no matter how new they were.

I also offer 14 day money back returns (albeit with a 10% restocking fee that is almost always waived), and they never bothered to contact me at all before leaving the feedback. But what really pisses me off on this is that they bought two items from me, and left a neutral for this one and no feedback for the other, even though they shipped together and I cut them a deal on shipping charges. I knew it was coming given that they have a history of leaving vague complainey neutral and negatives (45 purchases, 6-8 negatives or neutrals left) but still, it irks me.

What I mean to say is, I'm moving on.

I don't know if this will help you feel better but e-bay sometimes will suspend a buyer who leaves a lot of negative feedbacks so hold your breath on this guy, he may have it coming.

 

[noob in 89]

Did you ask them to change it? That might work. (For reals -- I know a lot of people who've politely asked if it was a mistake, explained how important feedback is, etc., with good results).

 

[hooker4186]



Did you ask them to change it? That might work. (For reals -- I know a lot of people who've politely asked if it was a mistake, explained how important feedback is, etc., with good results).

I'm not planning on asking for him to change it - the fact that he has another feedback he could leave is kind of a trump card hanging over my head so I just responded saying "If for some reason you weren't 100% satisfied, please contact me to work it out!" Hopefully that and my other 195 positives + 5.0 seller ratings will sway anyone who is hesitating...

 

[suited]



ME

My only concern would be she sends you back a fake. Not sure how ebay would handle that, or she claims its not real (ebay refunds her and asks her to destroy the fake item). There was a pretty famous article about a rare guitar that I remember reading.

I took a chance and allowed her to purchase the handbag with the promise of allowing a return if she postmarked it within 2 days of receiving it. She sent the bag back, same condition. I was nervous there for a minute. I took a video on my phone of me getting out of my car after work, approaching hte package on the doorstep and opening it. I figured if she she tried to pull something (like returning a different purse) I'd at least have some sort of evidence to support my side of the story.

 

[txwoodworker]

I took a chance and allowed her to purchase the handbag with the promise of allowing a return if she postmarked it within 2 days of receiving it. She sent the bag back, same condition. I was nervous there for a minute. I took a video on my phone of me getting out of my car after work, approaching hte package on the doorstep and opening it. I figured if she she tried to pull something (like returning a different purse) I'd at least have some sort of evidence to support my side of the story.

I've always thought about ways to "prove" things like that, I've taken pictures of packages I've recently sent to Russia, not that it'll help prove I actually MAILED it, or mailed the right thing. Too lazy to get some sort of proof from the post office, the lines there are nuts every morning I go to drop my stuff off so I use the drop chute.

Also, going against the popular opinion here on returns. Was just reminded how painless the return process is when it's BIN, had some pants returned, made a $2 on the original sale shipping, made the 10% restocking fee, and the item is no more used than it was when I bought it (essentially I just made what the pants cost me originally), it's one click to relist, I am refunded all the fees from eBay and Pay Pal, and the client was grateful that he could return the item, so I have one more happy customer who will look at my auctions (and hopefully not return everything).

 

[concealed]

Quote:
How the **** is this my problem??? Glad its under $30, but still what the hell?

What's SOP here guys?