dstunbound
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- May 17, 2012
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Any idea if Nordstrom will have AEs for cheap as part of their summer sale in a couple weeks?
STYLE. COMMUNITY. GREAT CLOTHING.
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Don't be perplexed!Not a big deal but I'm still slightly perplexed how people are getting quoted strands for $169. I checked with the shoe bank and 2 other reps I've bought from consistently, and all 3 said it is $199 for the walnut for either the BB or non-BB versions.
cool thanks not looking for sleek so i will pick the leeds then based on your opinion. Wanted something for everyday wear and the goodyear welt I like the stability of them in any shoe so that sways my decisions also.I would say Leeds, but they are relatively casual and not sleek.
how does one get the shoebank list? is it online?
So after issue upon issue, frustration upon frustration, I am left impressed and satisfied. Thank you Allen Edmonds.
I’ve recently had an experience with Allen Edmonds that I hadn’t expected. I picked up my second pair, the Malvern Chukka, from their store in Plano. Not long after purchasing them, I noticed that a large portion of sole at the tip had been ripped out.
I called customer service, who apologized profusely and asked that they be returned for replacement or repair. They let me know that the there were some issues with tension around the stitching, and this had happened a few times, and a new process had been implemented to correct for it. As they’d begun to be broken in, I opted for repair.
A few weeks turnaround, and my newly repaired shoes were in. Unfortunately, it wasn’t long before a new issue arose. There was delamination in the toe. For a shoe that was supposed to last a lifetime, this was unacceptable. They weren’t making it two weeks. I once again called and spoke with CS, who was just as surprised as I was. They offered to send me a brand new pair, and I accepted.
Less than a week after the new pair shows up – same thing. I’m beyond annoyed at this point and very frustrated. How does this keep happening, and I try to figure what they can do at this point to make it okay. So once again, I’m on the phone with CS explaining the situation. They review their notes online and explain what could’ve happened. Apparently, in a very small number of shoes, they’ve seen this problem. They went from stitching the sole to cementing it, then to using a different form of cement. I happened to have gotten three of the poorly constructed ones.
So what now, I ask. Well – they offer again to replace the shoe; it’s a great one, after all. And for my inconvenience, they offered a free pair at less or equal value? Wow. That’s not something I’d expected. After years of dealing with the customer service of cable, phone, cell phone, and credit card companies, I had expected little. This, however, was where outstanding. This must be why Allen Edmonds has the reputation they’ve got.
After searching online, I decided to forgo the chukkas altogether, and requested the cordovan Norwich. “Not a problem,” they said. “You’ll have them in two to three weeks.”
So after issue upon issue, frustration upon frustration, I am left impressed and satisfied. Thank you Allen Edmonds.
Do you have any pics of the delamination? I would really like to see where the disintegration started.So after issue upon issue, frustration upon frustration, I am left impressed and satisfied. Thank you Allen Edmonds.
Do you have any pics of the delamination? I would really like to see where the disintegration started.
Did you have Topys put on them or anything? Sometimes when moisture get trapped and does not pass through the sole you get the same symptons.
Damn WOW.....good deal.
It is great to be enthusiastic about an American product like Allen Edmonds, but, we also need to realize that not all their shoes are manufactured in USA. It would be wise to find out which shoes are actually Union made USA and which ones are made in places like the Dominican Republic.
USA manufactured AE shoes are far better quality.
Any idea if Nordstrom will have AEs for cheap as part of their summer sale in a couple weeks?
Anniversary sale will give you the better options, while the Half-Yearly had some marked down. However, Brooks Brothers AE's are worth the premium because of the added benefits.