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Thomas Pink - Page 2

post #16 of 42
I second everything about TP but I'll have to say that the shirt I bought at Jermyn street was not that blousy. Perhaps it's an adaptation to the American market. I'm still wearing my H&K and T&A shirts from that shopping trip but the TP is long gone. It felt cheap, the collar and cuff sounded like they had paper interlinings and never felt right. One thing about TP though, if you want a Jermyn street shirt that has an interesting fabric, TP is the place to go to. H&K are a bit, well boring, and T&A, although they can be colorful, they are so in a very traditional manner. They had the sense to appeal to the younger clients, just as H&K and T&A should have done in the first place. B
post #17 of 42
Quote:
odd they don't have MOP buttons (neither does the one Richard James shirt I have, to give another English example),
.... What is happening?..... All my RJ have MOP buttons.... Argh......
post #18 of 42
People are snobbish about Thomas Pink. They brought British style shirts to the US, and that can only be a good thing. Their cut is trimmer than BB, which is not saying much and may have changed. I found that their collars fray a little quickly. Do they offer value? I don't know. Some of their designs are nice, and you can get them *right now*. On sale, I think they are OK. I'm not sure what other retailer in the US is so ubiquitous and can offer you the choice of interesting fabric that Pink can, OTR. In addition, their collar has a good shape to it, which is also hard to find. To be honest, I think the best value in dress shirts is Lands End. -boston
post #19 of 42
I happen to like TP colors, but like most other posters here think that the quality is dreadful. I think I've finally managed to stop myself from thinking, "Oh, I really like that one, I'll get it anyway", only to have it fray apart in three washings. This was my experience with TP shirts before they opened in NY as well. If I recall, the company was named for an eighteenth-century tailor, but was started only fifteen years ago by two investment bankers or something. Don't get caught up in the hype.
post #20 of 42
Where exactly are Thomas Pink shirts produced nowadays? Newer Labels state "Made in Morocco" others state "Made in Ireland". However to comply with the requirements for a product "Made in Ireland" you only need to sew on the buttons or the label in Ireland. I want to know where the real work is done. Do you know under which conditions the shirts are produced? Do they only pay ridiculous wages to the people who sew that sh.. together? Thank you!
post #21 of 42
Quote:
Originally Posted by Doctor Crane
Thomas Pink is owned by the conglomerate that also owns Louis Vuitton. Need more be said?
What's your point? LVMH also owns Dior, for example, and Dior Homme is still quite interesting. They own Berluti, including the bespoke business.
post #22 of 42
I have one that I bought on sale for $59. It is a pale blue check (of course!) that I couldn't find anywhere else.

It has worn well, w/o fraying or other distress. It is a "good shirt."

I like my H&Ks better, but I would jump on another $59 sale if I found a style I liked.

So, in sum it's a price-sensitive purchase for me: all over it at $59/69, slowly backing off at $89, and "no way" at $140.
post #23 of 42
I purchased a few Pink shirts some time ago. I liked the patterns and colors, and they definitely were not as blousy as people make them out to be. I purchased a blue pin-point pattern shirt that was downright slim-fitting! But for the price, there are better options out there. The Pink shirts were on sale at the time for about $90, but you can get T&A shirts at the store sale for $100 even. And Charvet shirts can be had during some of Saks sales for around $120. So personally, I would rather pay the extra $10 a shirt and rack up on T&A.

But re: the Pink shirts, really can't complain, they have lasted a while and have held up well, in my opinion.
post #24 of 42
Quote:
Originally Posted by tdial
The fit is terrible--very blousy (RTW).
They have a slim fit line, though, don't they? Most Jermyn street retailers don't offer that. I still would not buy them at retail price.
post #25 of 42
For original/colourful fabrics, I would go to T&A. The shell buttons on these shirts are gorgeous too. Don't bother with Pink. In paris, you can find T&A shirts on sale at 100 euros.

!luc
post #26 of 42
Quote:
Originally Posted by Luc-Emmanuel
For original/colourful fabrics, I would go to T&A. The shell buttons on these shirts are gorgeous too. Don't bother with Pink. In paris, you can find T&A shirts on sale at 100 euros.
Quelle honte! Dans la ville de Charvet! Tch tch tch... a la limite, H&K Paris (outre l'emmerdeur qui gere la boutique)...

[What a disgrace! In a Charvet town! Tsk tsk tsk... at least say Hildeetch, which is good besides the jerk who runs the boutique...]
post #27 of 42
Poor quality, overpriced & bait for suckers!!!
post #28 of 42
I used to love their shirts, and for a while, it was all I bought, until a recent experience. I purchased a shirt there, and wore it once. When I took it off, I noticed two of the buttons were comming undone. I was a little upset, as I'd come to expect more, and this was clearly a defect. So I went back to the store, to get the shirt replaced. Well, the folks at the Boston Copley store said they were sorry, but the best they could do was send it out for reapair. I told them that this was unacceptable because a) it meant an extra trip there, and, b) it was defective from the start, and I paid full price for a perfect shirt, and felt entitled to no less. I even had the woman call the store manager, who gave the same response. And all this was after she'd recognized me as a repeat customer. So I told her that I could only assume that this was their new standard of quality control, and I would not be buying any more Pink shirts.

I emailed customer service, detailing the experience as I've detailed to you. I told them that while the flaw in the shirt could be attributed to a tiny oversight, the flaw in customer service was totally unacceptable. They emailed me back, saying this had been forwarded to the customer service manager, who would handle it. Well, several days later, nothing. So I emailed the woman who'd emailed me, and told her that, while I had no desire to deal again with the Copley store, I had given them the opportunity to restore my confidence in their product, and they chose to ignore it. My conclusion therefore, was that this lacking in customer service was brand-wide, and I wanted nothing to do with it.

The buttons were sewn on by my drycleaner, free of charge, when I took the shirt to be cleaned. It is fine now, but I never would buy another shirt from them, and I caution you to consider this attitude when deciding to shop there. Had they resolved this to my satisfaction the first time, at the store, I probably would have walked out with another new shirt, too.
post #29 of 42
Quote:
I used to love their shirts, and for a while, it was all I bought, until a recent experience. I purchased a shirt there, and wore it once. When I took it off, I noticed two of the buttons were comming undone. I was a little upset, as I'd come to expect more, and this was clearly a defect. So I went back to the store, to get the shirt replaced. Well, the folks at the Boston Copley store said they were sorry, but the best they could do was send it out for reapair. I told them that this was unacceptable because a) it meant an extra trip there, and, b) it was defective from the start, and I paid full price for a perfect shirt, and felt entitled to no less. I even had the woman call the store manager, who gave the same response. And all this was after she'd recognized me as a repeat customer. So I told her that I could only assume that this was their new standard of quality control, and I would not be buying any more Pink shirts.

While certainly frustrating, a few loose buttons is anything but a defect. The way Thomas Pink handled the situation was actually appropriate. Quite frankly, you are not entitled to a new shirt just because a few buttons are a tad loose. They offered to fix it for you in the tailor shop, and that was the appropriate response. If there had been a tear in the fabric or an indelible spot in the fabric, that would have been a different story. However, buttons do come loose, even on new shirts occasionally. Expecting a brand new shirt because of that is quite far fetched.

With this said, I did have my own little customer service issue with Thomas Pink when I was at their SF store with my friend. He was looking for a particular shirt in a size which the store didn't have. When he inquired about getting the size from another store, the salesperson told him that he (my friend) would have to call the store himself. I thought that was quite strange.
post #30 of 42
Quote:
Originally Posted by Pink22m
While certainly frustrating, a few loose buttons is anything but a defect. The way Thomas Pink handled the situation was actually appropriate. Quite frankly, you are not entitled to a new shirt just because a few buttons are a tad loose. They offered to fix it for you in the tailor shop, and that was the appropriate response. If there had been a tear in the fabric or an indelible spot in the fabric, that would have been a different story. However, buttons do come loose, even on new shirts occasionally. Expecting a brand new shirt because of that is quite far fetched.

With this said, I did have my own little customer service issue with Thomas Pink when I was at their SF store with my friend. He was looking for a particular shirt in a size which the store didn't have. When he inquired about getting the size from another store, the salesperson told him that he (my friend) would have to call the store himself. I thought that was quite strange.


I agree that a button isn't a huge deal. However, at the time, I was quite pissed that this was on a brand new shirt, that I'd paid full price for. Further, it was somewhat upsetting when I told the sales person that the only thing that would keep me as a customer was a new shirt, that night, because it takes me about 2hrs r/t to go there, and having to do that trip again another day, to pick up the shirt after tailoring, because of their f-up in the first place. They just said that they were sorry, it was policy, and were quite happy to let me walk out the door never to return. To me, that was piss poor form on their part. I had my eye on at least three other shirts that I'm now not going to buy. The goodwill created there would have sold me one of them that night, and the others in due course. Very unprofessional, IMO.
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