softy sold me a pair of Mabitex pants. Points given for
1. Taking very high quality photos (amazing how few people do this)
2. Taking the time to get me extra measurements that I requested
3. Sending it through a faster delivery service than I had expected (he could have easily done first class, but he went Priority Mail)
4. Packaged the product more carefully than he needed to.
5. Charging an extremely low shipping fee.
Pay him what you owe, and you'll get better products and service than you expected.