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Buyers and sellers feedback thread - Page 180  

post #2686 of 5452
Awesome transaction with luk-cha.
Super quick shipping, item exactly as described, and perfect communication.

Thanks again!
post #2687 of 5452
Had a bad experience buying from AnGeLiCbOrIs. I've had good luck with him on two transactions in the past and I know many others have had good experiences with him over many transactions so I'm not trying to say he's a bad seller but I think he handled himself very poorly in this instance.

First I present my take on the situation. PMs and emails follow so that you can draw your own conclusions. PMs and emails have been modified to replace any personal info with XXXXX or, in the case of actual names, SF usernames. Date and time stamps have been added to each message as I feel they are important to understand the situation.

My Take on the Situation
I contacted AnGeLiCbOrIs on 3/28 regarding a suit he had for sale. After a couple emails back and forth we worked out the terms of the transaction... he made an offer on 3/31 which I accepted on 4/1. I indicated I'd like to pay immediately and asked him to reconfirm his Paypal address as it'd been awhile since I had bought anything from him. In his 3/31 message, AnGeLiCbOrIs indicated that he would be out of town from 4/1 to 4/11 so when I didn't hear back from him I understood. On 4/10, I sent him a PM to remind him to confirm his paypal address when he returned. He provided his paypal late on 4/13 and I paid the morning of 4/16.

Here's where things get tricky. He immediately refunded my payment saying "I did not hear back from you so I figured that you did not want it. I sold sold the suit on eBay last night." I was disappointed and responded saying so. I had waited a long time for him to respond with his paypal and within two days of him providing his paypal to me he had sold the suit on eBay.

I was curious so I looked at his listings on eBay. It became apparent to me that the eBay sale had nothing to do with me not paying promptly. In fact he had the suit listed on eBay three times after we had a deal. The first listing ended Apr 04, 2010, 16:12:07 PDT with no buyer. He then relisted it and again it ended with no buyer on Apr 13, 2010, 20:45:42 PDT. He relisted it a second time and it sold Apr 15, 201022:16:31 PDT.

So first I was disappointed because he sold the suit only 2 days after providing me his paypal info when I had waited 12 days for it. Then I saw the eBay listings... now I'm upset because I feel I was lied to (i.e. he didn't list on eBay because he didn't hear back from me... he had it listed on eBay all along).

In the end he issued an apology but the apology still implies he only listed it on eBay because he didn't think I'd buy it and was in need of cash... which is clearly not the case. He also offered a $25 credit towards future purchases. Ummm, you screwed me over, didn't come clean about it and you want me to give you more money in the future???



PMs and Emails presented in reverse chronological order

Quote:
Originally Posted by tjc4golf
AnGeLiCbOrIs,

The apology is appreciated. So is the credit, maybe it will come in handy one day... maybe it won't. But what I really wanted was the suit.

I'm curious... why did you chose to follow through on the ebay transaction instead of our transaction? Please let me know.

Thanks,

tjcgolf


Quote:
Originally Posted by AnGeLiCbOrIs April 16, 2010, 6:16pm
You are right. I am at fault. I should not have sold it to someone else so quickly after making you wait while I was out of town. I was just a bit freaked out because XXX(cash flow issue)XXX.

It is not an excuse but just my side of the story. You are a good customer and I treated you wrong.

I can't sell you the suit but I would like to make it up to you another way if possible. Please help yourself to $25 credit on any one item I am selling. You can hang on to it for as long as you want. Just remind me next time you want to buy anything. I'm sure you can even find something that would end up free.

I will be offline until Saturday night.

Best,
AnGeLiCbOrIs


Quote:
Originally Posted by tjc4golf to AnGeLiCbOrIs via email in response to paypal generated refund message April 16, 2010, 12:16pm
AnGeLiCbOrIs,

I see that you actually had this suit listed on eBay three times after we had a reached an agreement for me to buy the suit on 4/1... a listing ending 4/4 with no sale, relisted and ending with no sale on 4/13 and relisted a second time and selling on 4/15. So it appears it was not a case of "I did not hear back from you so I figured that you did not want it."

You agreed to sell the suit to two people and you can't honor your agreement to both. I may be biased but I think you should sell to me as we entered an agreement before you entered into an agreement with the eBay guy. I understand this puts you in a difficult postion. I hope you do the right thing.

Please let me know.

Thanks,

tjc4golf

tjc4golf discovers eBay listings

Quote:
Originally Posted by tjc4golf to AnGeLiCbOrIs via email in response to paypal generated refund message April 16, 2010, 10:24am
Please check your PMs. Thanks



Quote:
Originally Posted by tjc4golf April 16, 2010, 10:14am
AnGeLiCbOrIs,

This is very disappointing news.

I sent you a message on April 1st letting you know I wanted the suit and asking for your paypal. I sent you another message on April 10th to reconfirm my interest and once again request your paypal. You provided your paypal at 11:41pm on April 13th. I paid this morning... less than 2.5 days hours after paypal was provided.

I waited 12 days for you to confirm your paypal and you waited less than three days to resell it after provided your paypal info? And it took you two days after you said you'd return from LA to get back to me so I don't think that 2.5 days for me to pay is unreasonable. Especially in the abcense of a PM to let me know you were considering selling it on eBay.

I think I had an agreement to buy the suit from you before you listed and sold it on ebay and would hope that you'd honor that agreement. Please give this some thought and let me know.

Thanks,

tjc4golf



Quote:
Originally Posted by AnGeLiCbOrIs April 16, 2010, 9:55am
Hey tjc4golf. I'm sorry but I did not hear back from you so I figured that you did not want it. I sold sold the suit on eBay last night.

I sent you a full refund of your payment.

Best,
AnGeLiCbOrIs

Quote:
Originally Posted by tjc4golf April 16, 2010, 9:44am
AnGeLiCbOrIs,

Just sent Paypal personal payment.

If shipping by USPS please send to:
XXXXXX
XXXXXX
XXXXXX

If shipping by other carrier please send to:
XXXXXX
XXXXXX
XXXXXX

Thanks again!

tjc4golf



Quote:
Originally Posted by AnGeLiCbOrIs April 13, 2010, 11:41pm
Hey tjc4golf. Sorry for the slow response. You have the correct PayPal address. Please include a note with your SF username and what you bought.

Best,
AnGeLiCbOrIs

Quote:
Originally Posted by tjc4golf April 10, 2010, 12:40pm
AnGeLiCbOrIs,

Hope your trip to XXXXX was enjoyable. $210 shipped works for me (thanks for the discount!).

When you return please confirm your paypal address is still XXXXXXX or send me an invoice at XXXXXXX so I can get you the money.

Thanks again,

tjc4golf

Quote:
Originally Posted by AnGeLiCbOrIs March 31, 2010, 9:06pm
Hey tjc4golf. I would prefer not to offer the option of a return but you can have it for $210 shipped if you pay with PP personal. I will be in XXXXX from tomorrow until April 11th so you can pay me tonight or have some time to mull it over.

I will just say that I have expensive taste but I would not hesitate to wear that suit were I a bit slimmer and taller.

Best,
AnGeLiCbOrIs

Quote:
Originally Posted by tjc4golf
Quote:
Originally Posted by AnGeLiCbOrIs
Quote:
Originally Posted by tjc4golf
March 28, 2010, 2:15pm

AnGeLiCbOrIs,

I can offer $200 on the suit (or offer your full asking price of $225 if the pant leg opening is 8.5" or less but it looks like they're not and I'd have to have them taken in... please let me know).

Not trying to nickel and dime you but the economy sucks. Hence the need for a cheap interview suit.

tjc4golf

Hey tjc4golf. I don't have the suit handy since I gave it to someone local to try on. However, the size 40 suit has 8.5" legs so I am pretty certain that the 38 would be the same.

I will let you know if is available as soon as I do.

Best,
AnGeLiCbOrIs
March 30, 2010, 11:37am

AnGeLiCbOrIs,

Thanks for following up. Please let me know when you find out if it's still available.

Also, I thought I should let you know that I'm having some second thoughts. I've never had a Saks 5th Ave or Jack Victor suit so while the measurements look ok I'm not sure how it will look on me. Also, I don't have anything less than full canvassed. These are probably just the effects of Style Forum brainwashing and I'm guessing I'd be happy with the suit but nonetheless they're there.

So I was wondering if you would consider giving me the option of a return. Of course, if I did return it, I would pick up your shipping cost to me, return shipping costs and return it in pristine condition so you would be at no loss.

Please let me know.

Thanks again,

tjc4golf
post #2688 of 5452
^ Looks like he was in the wrong this time. I've had only good experiences with him, as many have, so I'm sure this isn't a typical thing, as you said. But he clearly shouldn't have listed it on Ebay, and listing it thrice is just bewildering. I think it mainly comes down to how flaky the general buyer can be on SF...a sale isn't a sale until you get that email with the money having come through. He admits he made a mistake, but you aren't out of anything, and I'm not sure what else he can do besides give you a credit.
post #2689 of 5452
Quote:
Originally Posted by Brothersport View Post
^ Looks like he was in the wrong this time. I've had only good experiences with him, as many have, so I'm sure this isn't a typical thing, as you said. But he clearly shouldn't have listed it on Ebay, and listing it thrice is just bewildering.

I think it mainly comes down to how flaky the general buyer can be on SF...a sale isn't a sale until you get that email with the money having come through. He admits he made a mistake, but you aren't out of anything, and I'm not sure what else he can do besides give you a credit.

I agree. The situation sucks, but I have more buyer's flake than actually follow through. A credit is a nice gesture. I think it was handled appropriately.
post #2690 of 5452
Quote:
Originally Posted by tjc4golf View Post
He provided his paypal late on 4/13 and I paid the morning of 4/16.

he made an offer on 3/31 which I accepted on 4/1. I indicated I’d like to pay immediately and asked him to reconfirm his Paypal address as it’d been awhile since I had bought anything from him. In his 3/31 message, AnGeLiCbOrIs indicated that he would be out of town from 4/1 to 4/11 so when I didn’t hear back from him I understood.

he sold the suit only 2 days after providing me his paypal info when I had waited 12 days for it.

I don't think it goes that badly for Angelicboris (whom I've just noticed is NOT called Angelicolibris).

You knew he'd be out of town from the 1st, so he only knew you accepted when he returned and gave you payment details on the 13th. It wasn't until early on the 16th that you paid - you took too long to pay.

Advertising elsewhere is normal and reasonable. The auction only ended (on the 15th) after a reasonable time in which you should have paid.

The relisting might have been automatic? At a point when he didn't know you accepted ie he wasn't in a position to know to stop it (and I would have been reluctant to anyway, until you had paid).

Nobody here would expect to be held to a deal if you take more than two full days to make the payment, unless otherwise agreed. People flake so often that you just have to be a bit faster than that. I'm still smarting after someone sold an item to someone else only 15mins after letting me know the UK postage when I clearly said I wanted it; but more than two full days is another matter.

(I've noticed A. did post a couple of times during this holiday period - I'll credit him with having just 'popped in' and not checked email/pms - but I wish he hadn't posted).
post #2691 of 5452
I think AnGeLiCbOrIs handled the situation reasonably. You did take a long time to pay and a seller is not going to forego continuing to market a product until the payment is made. In this case it would have been nice to let you know that there were other interested buyers and that he would hold the suit for one day. The credit was a nice guesture though.

I had a seller give a shirt I comitted to buy to another seller and it took me 12 hours to pay for it, after which he notified me that the shirt was sold to someone else and refunded my money. I felt that was far to short a timeframe, but after three days I would asume the buyer was a flake.
post #2692 of 5452
Paid for my Church's Wednesday 4/14, received them Friday 4/16, and they were even better than described. Please buy his stuff, you will be happy!
post #2693 of 5452
Quote:
Originally Posted by RJE View Post
You knew he'd be out of town from the 1st, so he only knew you accepted when he returned and gave you payment details on the 13th. It wasn't until early on the 16th that you paid - you took too long to pay. Advertising elsewhere is normal and reasonable. The auction only ended (on the 15th) after a reasonable time in which you should have paid. The relisting might have been automatic? At a point when he didn't know you accepted ie he wasn't in a position to know to stop it (and I would have been reluctant to anyway, until you had paid).
Quote:
Originally Posted by FreedBird View Post
I think AnGeLiCbOrIs handled the situation reasonably. You did take a long time to pay and a seller is not going to forego continuing to market a product until the payment is made. In this case it would have been nice to let you know that there were other interested buyers and that he would hold the suit for one day. The credit was a nice guesture though. I had a seller give a shirt I comitted to buy to another seller and it took me 12 hours to pay for it, after which he notified me that the shirt was sold to someone else and refunded my money. I felt that was far to short a timeframe, but after three days I would asume the buyer was a flake.
I think you guys are missing the point by getting caught up on the timing. I disagree with your comments on what is a reasonable amount of time for payment to be sent in this instance (I agree in some transactions 2.5 days is way too long but every transaction is unique... some happen in a matter of hours while other, such as this one, can take up to two weeks). However, even if I took to long to pay, it doesn't explain the eBay listings or the his explanation of events. I think that given the circumstances 2.5 days to pay after he sent paypal info was reasonable (and IIRC it was less than two days after I received it) as the seller's actions established the pace of the transaction. He said that he was returning on the 11th and would be in touch then. But he didn't respond to me until 11:40pm on the 13th... 2.5 days after mid-day on the 11th. So when a seller takes 12 days (4/1 to 4/13) or 2.5 days (mid-day 4/11 to late night 4/13) to provide paypal (depending on how you look at it) and he doesn't mention any need to complete the transaction quickly in PMs don't think it's reasonable to expect the buyer to pay immediately. It's unreasonable to hold others to a different standard than you hold yourself to. But my complaints are really about the eBay listings. On 3/31 he told me he would be out of town, returning on the 11th, he would be in touch them and that I could use this time to "have some time to mull it over". But he had it listed on eBay three times between 4/1 when I asked for paypal info and 4/13 when he provided it; a period during which I think we can all agree I could not have been expected to pay and based on his "mull it over" comment I could reasonably expect that he would not be trying to sell it elsewhere. What if someone bought it on eBay during that period? If he had disclosed that he had it listed on eBay I'd be fine with that too (in fact, I would have gladly purchased it on eBay... only $0.33 more than our agreed upon price after live cashback and less after cashback from my credit card company). But I was lead to believe we had a deal pending his return. And, in my opinion, the most damning thing was his explanation of what happened. He implies he only listed the item on eBay after providing me with his paypal on 4/11 and then waiting a reasonable amount of time for me to pay. eBay records show this is clearly not the case. It makes me question how much I trust what he has to say.
post #2694 of 5452
gqhustler hooked me up with a great shirt and was true to everything he promised. great seller!!
post #2695 of 5452
SpooPoker is a great seller! Everybody knows this!!!

post #2696 of 5452
Props to embowafa for being a great seller -- very communicative and straightforward.
post #2697 of 5452
Sold some items to mrmax, DC_lawstd and TylerTheToaster. All of them quickly completed their transactions and promptly paid. Many thanks guys, hope you enjoy your purchases!
post #2698 of 5452
FWIW AnGeLiCbOrIs is the best seller I have had the pleasure to deal with.
post #2699 of 5452
Bought some Darlton wingtips from Leon12. Great seller, bought on the 15th, came on the 17th.
post #2700 of 5452
kitonik: Came thru and is a great seller. Patient w/?'s as I haven't bought anythign used in a long long while due to some less than satisfied experiences. Thsi time, exactly as decribed, even better than I expected. Develiverd on time too! 2 thumbs up, fine family fun. Would watch again.
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