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Question for other forum members - end thread...

post #1 of 105
1/5/09 at 5:15pm
Thread Starter 
I purchased a suit and jacket that were represented as 44 longs, but were altered to 42 long (seller did not mention the alterations). The seller refuses to acknowledge this as his responsibility, and refuses a refund. What would you do if he took $800 of your money with this seemingly unintentional, but unfair bait and switch? Would you try and protect other members by posting his name? What else? I want to proceed in a thoughtful and honest way. Input wanted.
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post #2 of 105
1/5/09 at 5:16pm
Quote:
Originally Posted by mccvi View Post
I purchased a suit and jacket that were represented as 44 longs, but were altered to 42 long (seller did not mention the alterations). The seller refuses to acknowledge this as his responsibility, and refuses a refund. What would you do if he took $800 of your money with this seemingly unintentional, but unfair bait and switch? Would you try and protect other members by posting his name? What else?

I understand your frustration, but it is hard to say who is at fault when you only hear one side of the story. Were the measurements posted in the ad?
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post #3 of 105
1/5/09 at 5:17pm
First thing I'd do is try to resell it here. Describe the measurements accurately and ask the same price you paid. Maybe even post a link to the original listing just to show members how much you paid and where it came from . There are lots of guys here with that size, I'd guess... you can probably make your money back and avoid a potentially messy confrontation. Nevertheless, I can understand the frustration in getting a suit that doesn't fit you, but I hoped that you asked for measurements before purchase (as sometimes just saying "38R" as based on the tags doesn't match up... a 48IT from Brioni will be different from a 48IT from Dior Homme)...
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post #4 of 105
1/5/09 at 5:19pm
Thread Starter 
Quote:
Originally Posted by edmorel View Post
I understand your frustration, but it is hard to say who is at fault when you only hear one side of the story. Were the measurements posted in the ad?
No measurements as the items were sold as RLPL 44 long, which I know fits me fine (except the custom fit line).
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post #5 of 105
1/5/09 at 5:20pm
n/m
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post #6 of 105
1/5/09 at 5:21pm
Quote:
Originally Posted by mccvi View Post
No measurements as the items were sold as RLPL 44 long, which I know fits me fine (except the custom fit line).
Well, you should have asked for measurements, IMHO, as there is always variability. Are you SURE it has been altered? Not all RLPL lines are cut the same way... In any case, again, you could probably just resell it here in the sales area, asking the same price you paid and giving very clear corrected measurements.
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post #7 of 105
1/5/09 at 5:22pm
Thread Starter 
Quote:
Originally Posted by rach2jlc View Post
First thing I'd do is try to resell it here. Describe the measurements accurately and ask the same price you paid. Maybe even post a link to the original listing just to show members how much you paid and where it came from .

There are lots of guys here with that size, I'd guess... you can probably make your money back and avoid a potentially messy confrontation. Nevertheless, I can understand the frustration in getting a suit that doesn't fit you, but I hoped that you asked for measurements before purchase (as sometimes just saying "38R" as based on the tags doesn't match up... a 48IT from Brioni will be different from a 48IT from Dior Homme)...

I was told the suits were RLPL 44 long from Saint Andrews, a cut that I know fits me fine. I will relist if necessary, but would like to try and protect other buyers. Also, I don't mind a messy confrontation if I feel taken.
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post #8 of 105
1/5/09 at 5:23pm
Quote:
Originally Posted by mccvi View Post
No measurements as the items were sold as RLPL 44 long, which I know fits me fine (except the custom fit line).

are you positive it was altered? When the seller refuses to acknowledge, do you mean he claims it wasn't altered?
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post #9 of 105
1/5/09 at 5:24pm
Thread Starter 
Quote:
Originally Posted by rach2jlc View Post
Well, you should have asked for measurements, IMHO, as there is always variability. Are you SURE it has been altered? Not all RLPL lines are cut the same way... In any case, again, you could probably just resell it here in the sales area, asking the same price you paid and giving very clear corrected measurements.
Absolutely altered. Took it to a tailor to confirm, also it is visible. Seller acknowledges it was altered, but that is "my responsibility." RLPL does not alter one full suit size in its tailoring.
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post #10 of 105
1/5/09 at 5:24pm
Quote:
Originally Posted by edmorel View Post
Were the measurements posted in the ad?

I think this is the critical point. If the seller posted accurate measurements then, in my opinion, it is the responsibility of the buyer to be certain that those measurements work for him. As a buyer, I would never purchase an item without having the actual chest, shoulder, sleeve and length measurements to compare to something that fits. As a seller, I would never post an item without that information.
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post #11 of 105
1/5/09 at 5:24pm
nvm///double post
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post #12 of 105
1/5/09 at 5:26pm
Thread Starter 
Quote:
Originally Posted by rach2jlc View Post
nvm///double post

Well the suit is listed as a 44l on the tag... the seller knows that. This isn't a mistake in listing, nor in knowledge. He knows it was altered, but failed to mentioned that, an alteration of a full suit size.
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post #13 of 105
1/5/09 at 5:28pm
thank you, sloane.
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post #14 of 105
1/5/09 at 5:28pm
Simple question: was it a NWT or second-hand suit? If the former, you're right in being surprised it was altered. If the latter, it was your responsibility to ask either for the measurements or if the suit had been altered.
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post #15 of 105
1/5/09 at 5:29pm
Thread Starter 
Quote:
Originally Posted by tonylumpkin View Post
I think this is the critical point. If the seller posted accurate measurements then, in my opinion, it is the responsibility of the buyer to be certain that those measurements work for him. As a buyer, I would never purchase an item without having the actual chest, shoulder, sleeve and length measurements to compare to something that fits. As a seller, I would never post an item without that information.

Would you ask for measurements if you know that the size from a particular label is consistent enough not to worry about minor alterations to make it fit (something I am more than willing to do). A full suit size reduction is no longer alterable (since the excess material was cut) according to my tailor (who is an expert in Manhattan in resizing).
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