Kind words, but I'm sure anyone would have done the same. It was like watching your sweet grandmother fall.
I am annoyed when I see intolerance to old people and the mentally disabled. I get upset when I see older people forced to stand on the bus or tram when there are clearly marked seats for them that are occupied by able bodied people. I've been known to be fairly rude when I tell 12 year olds that they should stand up and offer the 95 year old woman a seat as she's hanging on for dear life at every turn