Order of Saphir products turned up from Valmour today.
Warning: Spoiler! (Click to show)
No shoe care products were harmed, thankfully.
That's rather bizarre!
The last time I ordered from Valmour (a couple of years ago), everything arrived very securely packed in a sturdy cardboard box, and the box was then filled with lots of packing foam to make sure that the glass jars of Saphir creme weren't damaged.