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Australian Members - Page 1199

post #17971 of 52355
Quote:
Originally Posted by The Ernesto View Post

I'm totally resigned to paying GST for online goods. Will not make any difference to my desire to purchase goods online.

Yes, it will still be better value and more choice in most cases. However I do like buying local when it makes sense as I am sure others do.
post #17972 of 52355

Absolutely. There are just some things better bought locally. 

 

That said, the online retailers are making it incredibly easy to exchange goods that do not fit.

post #17973 of 52355
Quote:
Originally Posted by Pink Socks View Post

Or maybe they do and are unwilling to change.

That's more or less the same thing then.

The world is changing, certainly in regards to the retail sector. You either change with it or you go under. Simple as that. The businesses that fail to adapt to changing times disappear. It's always been that way throughout history. No amount of potential government intervention will change that.
post #17974 of 52355
I want to punch Gerry Harvey right in his fucking geriatric face. The reason his profit is falling is because his inventory is shit. He stocks crappy products at inflated prices in high rent areas. Herp a derp. JB-HIFI is doing pretty well last time I checked and they're in the same retail environment as Harvey Norman.

I'm getting mighty sick of the amount of tax we have to pay. If they do introduce a lower threshold I'm still going to mainly buy online. Partly because of choice/price, partly out of spite so Gerry goes out of business.
post #17975 of 52355

So we will one day see flagship stores only - a showcase as such, with everything else online? :)

post #17976 of 52355
Quote:
Originally Posted by Pink Socks View Post

Yes, it will still be better value and more choice in most cases. However I do like buying local when it makes sense as I am sure others do.

Agreed. When it makes sense, price or otherwise related, naturally it's good to buy local.
post #17977 of 52355
Quote:
Originally Posted by Prof. B. Bear View Post

I want to punch Gerry Harvey right in his fucking geriatric face. The reason his profit is falling is because his inventory is shit. He stocks crappy products at inflated prices in high rent areas. Herp a derp. JB-HIFI is doing pretty well last time I checked and they're in the same retail environment as Harvey Norman.
I'm getting mighty sick of the amount of tax we have to pay. If they due introduce a lower threshold I'm still going to mainly buy online. Partly because of choice/price, partly out of spite so Gerry goes out of business.

That (the above bolded) is the gist of it for me. DJs are the same, charging upwards of 500% many times for products one can get cheaper overseas (online). That is why Harvey and the like are seeing their profits fall. As more and more people become internet savvy, and price check online prior to purchasing, more and more people have seen how Harvey and his pals have been conning them for years and therefore they now buy elsewhere where they can. Naturally so IMO.
post #17978 of 52355
We will end up with a GST on online goods, it will cost more to collect than is collected, Harvey Norman will eventually be bought by private equity which will sell the real estate progressively, cash in the profit and then ditch the business, DJs will sell all its property and become a smaller, niche retail outlet, P Johnson will sell to Van Laack and then set up a fashion/lifestyle experience/resort in the Maldives, this thread will continue, quietly and politely.
Edited by The Ernesto - 9/18/12 at 5:25pm
post #17979 of 52355
Quote:
Originally Posted by The Ernesto View Post

We will end up with a GST on online goods, it will cost more to collect than is collected, Harvey Norman will eventually be bought by private equity which will sell the real estate progressively, cash in the profit and then ditch the business, DJs will sell all it's property and become a smaller, niche retail outlet, P Johnson will sell to Van Laack and then set up a fashion/lifestyle experience/resort in the Maldives, this thread will continue, quietly and politely.

lol8[1].gif
post #17980 of 52355
Quote:
Originally Posted by The Ernesto View Post

We will end up with a GST on online goods, it will cost more to collect than is collected, Harvey Norman will eventually be bought by private equity which will sell the real estate progressively, cash in the profit and then ditch the business, DJs will sell all it's property and become a smaller, niche retail outlet, P Johnson will sell to Van Laack and then set up a fashion/lifestyle experience/resort in the Maldives, this thread will continue, quietly and politely.

Great poast smile.gif

So I'm going to be in Sydney in a couple of weeks and I thought I would stop by MJ Bale and Herringbone's HQ...but which address IS Herringbone's HQ? Also, is their factory outlet worth a visit?
post #17981 of 52355
Quote:
Originally Posted by The Ernesto View Post

...this thread will continue, quietly and politely.

[doffs cap this], Thank you, carry on.
Quote:
Originally Posted by tobiasj View Post

Great poast smile.gif
So I'm going to be in Sydney in a couple of weeks and I thought I would stop by MJ Bale and Herringbone's HQ...but which address IS Herringbone's HQ? Also, is their factory outlet worth a visit?

Actually I am going to Sydney over the weekend for Tough Mudder on Saturday morning and may have the chance to look around and browse some shops, can anyone recommend a few places to go, or point to a previous post that details this. I am in Melbourne so looking for places that are a little more Sydney unique if possible.

A Sydney post like this would be great - http://linenforsummertweedforwinter.tumblr.com/post/16382719413/hey-man-i-saw-a-couple-of-places-that-youre-from
post #17982 of 52355
Agreed.

I must admit, I don't even really understand why Harvey Norman is pushing so strongly for the GST limit to be lowered on items purchased overseas as I can't see that they would lose a significant amount of business because of that.

After all, what do HN sell? Whitegoods, other kitchen items, TVs, computers, camera, digital music players and other things. To be frank, I just can't see people bothering to buy a lot of that stuff from overseas, with the exception of cameras and perhaps some digital music players. All the rest of the stuff, from fridges and washing machines, through to mixers and grillers, to computers and TVs, would just be too awkward to buy overseas and too expensive to ship here. Surely, people buying cameras, digital music players and small electronic accessories overseas isn't killing Harvey Norman's business?

Ultimately - as has been said here numerous times before - what HN and others need to realise is that they must provide good service, otherwise people will go elsewhere. If they provide a sufficient number of well-trained, polite and helpful sales staff, people will be happier to shop in those places. The same point, multiplied by 1000, applies to Myer and DJs. I realise that things in retail have changed a lot since I was young, but I remember going to Myer and DJs whilst in high school and having plenty of sales staff to help and, what's more, the staff were helpful but neither pushy nor obsequious, and they actually knew what they were talking about, too.
post #17983 of 52355
Quote:
Originally Posted by Journeyman View Post

Agreed.
I must admit, I don't even really understand why Harvey Norman is pushing so strongly for the GST limit to be lowered on items purchased overseas as I can't see that they would lose a significant amount of business because of that.
After all, what do HN sell? Whitegoods, other kitchen items, TVs, computers, camera, digital music players and other things. To be frank, I just can't see people bothering to buy a lot of that stuff from overseas, with the exception of cameras and perhaps some digital music players. All the rest of the stuff, from fridges and washing machines, through to mixers and grillers, to computers and TVs, would just be too awkward to buy overseas and too expensive to ship here. Surely, people buying cameras, digital music players and small electronic accessories overseas isn't killing Harvey Norman's business?

I think a lot of somewhere like HN's margins don't come from white goods any more though. They come from laptops, games (huge mark up), software, up selling accessories and cables, and as you said cameras/phones mp3s etc etc all things which can easily be bought from overseas with very little risk these days (intl. warranties on most good brands). Half their store space is dedicated to this kind of stuff, on which they make very little money used to make a lot of money but have now seen a large decline in sales.

I agree with you that large furniture/white goods would be almost completely unaffected so far. An increasing amount of people head online to buy things even as large as a nespresso machine now, though.
Quote:
Ultimately - as has been said here numerous times before - what HN and others need to realise is that they must provide good service, otherwise people will go elsewhere. If they provide a sufficient number of well-trained, polite and helpful sales staff, people will be happier to shop in those places. The same point, multiplied by 1000, applies to Myer and DJs. I realise that things in retail have changed a lot since I was young, but I remember going to Myer and DJs whilst in high school and having plenty of sales staff to help and, what's more, the staff were helpful but neither pushy nor obsequious, and they actually knew what they were talking about, too.

But I think for most people service < prices. Once they fix the pricing scheme they will get enough customers back to worry about service. DJs trying to charge me $350 for a gant rugger jumper than I end up buying on the Bay for $95 will never work no matter how much the sales person knows about lambswool.

I believe the Productivity Comm. said that Aus retailers charge on average between 40 and 50 per cent more than the shipped price of off shore goods. They also said that Aus consumers are generally happy to pay a 20% premium for the peace of mind of buying on shore (yes there will always be those of us who pinch every penny possible).

So that's about a 25% gap that the retail sector believes that it has to bridge to get people to buy a product from them rather than an equivalent product online. When you look at it that way, its quite clear why this 10% is such a big deal.
post #17984 of 52355
Quote:
Originally Posted by TheWraith View Post

That (the above bolded) is the gist of it for me. DJs are the same, charging upwards of 500% many times for products one can get cheaper overseas (online). That is why Harvey and the like are seeing their profits fall. As more and more people become internet savvy, and price check online prior to purchasing, more and more people have seen how Harvey and his pals have been conning them for years and therefore they now buy elsewhere where they can. Naturally so IMO.

You know how much DJs buys a ZZegna suit for? $399. They retail for $1,299.
post #17985 of 52355
Quote:
Originally Posted by Journeyman View Post

Agreed.
I must admit, I don't even really understand why Harvey Norman is pushing so strongly for the GST limit to be lowered on items purchased overseas as I can't see that they would lose a significant amount of business because of that.
After all, what do HN sell? Whitegoods, other kitchen items, TVs, computers, camera, digital music players and other things. To be frank, I just can't see people bothering to buy a lot of that stuff from overseas, with the exception of cameras and perhaps some digital music players. All the rest of the stuff, from fridges and washing machines, through to mixers and grillers, to computers and TVs, would just be too awkward to buy overseas and too expensive to ship here. Surely, people buying cameras, digital music players and small electronic accessories overseas isn't killing Harvey Norman's business?
Ultimately - as has been said here numerous times before - what HN and others need to realise is that they must provide good service, otherwise people will go elsewhere. If they provide a sufficient number of well-trained, polite and helpful sales staff, people will be happier to shop in those places. The same point, multiplied by 1000, applies to Myer and DJs. I realise that things in retail have changed a lot since I was young, but I remember going to Myer and DJs whilst in high school and having plenty of sales staff to help and, what's more, the staff were helpful but neither pushy nor obsequious, and they actually knew what they were talking about, too.

There are places like Appliances Online, for example, which sell white goods and other electronic goods and they're Sydney based with free delivery. I've bought from them, I'm sure many others have as well. I just bought a leather chesterfield wing chair direct from the manufacturer online. DJs sell an almost identical chair (from Moran) for $5,000-$6,000. Mine cost $1,300 with a better warranty period to boot. Now, even taking into account the increase in cost when buying from a retailer rather than the manufacturer, that increase can't be $4K-$5K?

More and more people are buying all sorts of goods online simply because of the better price being offered in many cases. In truth, they'd be fools not to.
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