Odds on this is one of the Australian members here. The bit about cleaning shoes is the give away.
I sent blahman up to Sydney to open a branch office.
Look, they have a great store and have a wonderful history in Melbourne as a menswear hub. There is nothing else like it that I know of in Melbourne with their range of brands. In my opinion they are from an different generation of menswear and do not feel they have to give you a certain retail experience, my guess is that they feel the quality of the product is enough. My kind of retail is sitting down with a client and getting to know them, so you can understand what they need. When selling products of this price, I like a personal feel, especially with the Internet undercutting prices in all brick and mortar stores. I think this experience should not be expected everywhere you go. You may not agree.
The owner is a lovely chap and has a great eye.
We are calling out for a decent menswear store here...something like Boggi Milano, my favorite store. Something in the style of Bunello, at a price where you don't have to remortgage your house for a pair of flannel trousers....