***The official Alden thread *** - Page 5294
From Alden DC. Should be dropping in a month or two. Holding out hope that they fill the number of orders that they're supposed to so I can finally pick up this boot. Fourth in line with four pairs of 8.5D scheduled for production. Fingers crossed!
Its an awesome choice. I went back and forth for weeks about picking it up because I have a snuff suede wingtip already on commando. I finally buckled though and ordered them. I should get in the next day or two. I do worry slightly though because my size was originally out of stock and someone returned. Just crossing my fingers that a defect of some sort wasnt the reasoning and its more related to sizing.
Anyways congrats on the purchase!
Today is sad day. Got off work, got out of cab and took shoes off and low and behold.....heel is gone???!??[IMG] Warning: Spoiler! (Click to show)
Do I trust local shoe repair. It send them to alden. I don't have missing part to heel.
BNelson or Alden direct.
If they are newer and not seconds, Alden may fix free.
Friends, I was in Boston for the marathon over the weekend and brought some Saphir Cordovan Cream along for the ride just in case (one can never be too safe). I had it in the side of a weekender bag which was put under my seat. When I arrived home the glass had shattered and the cream was everywhere. Not the end of the world as the only other things in there were some cloths for buffing but a heads up if you are flying with the stuff, be careful!!
+1 I had a bottle that I bought from Leather Soul with a pair of shoes that leaked about 1/4 of it out of the top. The top was still in place, I figure it must've been a pressure issue on the plane during shipping.
Today is sad day. Got off work, got out of cab and took shoes off and low and behold.....heel is gone???!?? Warning: Spoiler! (Click to show)
Crazy, I would send it back to Alden, they should fix that for free.
I've had this happen to me twice on AE shoes, a new pair and a pair I had the factory refurb.
Alden will take care of this for free, but you loose several weeks to a month - if that matters, then as other have suggested, any local cobbler can fix this for you.
My guess is that Alden will fix for free but do you really feel like waiting a couple of months for such a basic repair? I'm with REguy, take it to a local cobbler. This is an easy fix.
Well, Friday is going to be a sad day for me: I put up my color 8 LWBs with antique edge for sale on Ebay. They just didn't fit right. Of all the different shoes I've worn, those color 8s are the only ones that women consistently said, 'Ooh, I love your shoes." As soon as Leffot has another pre-order, I'm going to replace them with my proper size. Guess I'm not alone in thinking that particular make-up is awesome: within an hour, those shoes had hundreds of views and bidding was up to more than half the retail price. I tell you, Aldens really hold their value.
There is good news in all of this, however: today I received a replacement pair, boots I've wanted for a long time: AF84 from Alden of Carmel, brown calfskin boots. I am in love all over again.
Boys, let me tell you: the customer service at Alden of Carmel is truly exceptional. I'm headed out of town tomorrow for bidness and I asked Adam at AoC if he could get them here to Alaska before I left and he did it. I have nothing but the highest praise for Adam and Alden of Carmel. I love the customer service at Leffot, too, BTW. But Adam is the Babe Ruth of cust svc.
Here's a pic of my new boots, just unwrapped. You can see my old Tricker's in the background. Funny how old and beat-up they look compared to brand-new Aldens.
Carry on, boys. And Alden always.
Warning: Spoiler! (Click to show)
Here's the color 8 auction, if you're interested:
I felt the same way about my Epaulet alt Wien's that I just sold. I think the antique edge up against color 8 seems to really get women's attention. They were easily my most complimented shoes, but like you, the fit wasn't quite right. I posted a link to your auction a couple of days ago shortly after you listed the LWB's. A half size smaller and I would be all over them as they are a beautiful shoe. Good luck with your auction and congrats on your new score.
Send it to Alden. They should fix it for free. Must say Allen Edmonds has been exceptional with their customer service when this happened to me. Don't know about Alden however.