or Connect
Styleforum › Forums › Men's Style › Streetwear and Denim › ***The official Alden thread ***
New Posts  All Forums:Forum Nav:

***The official Alden thread *** - Page 3300

post #49486 of 87517
Quote:
Originally Posted by MrDV View Post

blue, great shoes. I want a pair.

Thanks man cheers.gif.

I cant count how many times I've said that about pairs in your collection!

Styles mentioned in this thread:

post #49487 of 87517
Quote:
Originally Posted by 2doubleu View Post

First time posting a fit pic so here goes - Alden x LS Alpine Grain WTB


Welcome! Great first post in this thread.

Thats a fantastic looking boot in the wild! icon_gu_b_slayer[1].gif
post #49488 of 87517
Quote:
Originally Posted by blue collar View Post

Welcome! Great first post in this thread.

Thats a fantastic looking boot in the wild! icon_gu_b_slayer[1].gif

Thanks bc!
post #49489 of 87517
Hi!

Long time lurker writing to share what might be the worst customer service experience I have ever experienced, unfortunately Alden-related. Here it goes.

To make a long story (somewhat) short I have a pair of snuff suede indy boots with crepe soles on which have been experiencing some nasty irregular bulging where the tongue meets the outer quarter on the right boot. Nothing that makes them unwearable but disturbing on a pair of €550 boots (bought while on vacation in Germany). I contacted Alden regarding this problem and after sending them a few pictures they acknowledged the problem and told me to send them over to have them repaired. I took a €50 expense to have them sent over to Alden, hoping that the boots would come back without the nasty bulge.

This is when the problems started forming. When the boots arrived after a few weeks, Alden had tried to use glue between the lining and the outer suede to hold the bulge down, making it look worse than when I initially sent them in. I sent Alden a new email explaining my dissatisfaction with the attempted repair along with some pictures showing the now even bigger problem caused by them.

Again, Alden acknowledged the problem and told me to send them back over to have it sorted out. Confident that this time they would not make the same mistake, I payed the €50 once again to send the boots over. This time, even though I sent them several emails asking for updates, I heard nothing for a few weeks. Until one day almost four weeks ago, when I received an email saying that they couldn't find anything wrong with my boots and that they were sending them back without any adjustments. Within minutes from receiving that email I replied asking why they changed their minds all of the sudden.

Three more weeks went by. I sent four new emails asking what was happening and when I would get my boots back, without a single reply from Alden. Today, all of the sudden, ups dropped by with a box from Alden. Imagine my disappointment when I open the box to find my old boots, with nothing done to the bulge Alden created, lying in a dirty white shoe box without any shoe bags instead of the original box and shoe bags in which I sent the boots....

Long post but I had to share my frustration. I worship the shoes Alden produce but their customer service and quality standards are far from impressive compared to other premium shoe manufacturers.

/Anton
post #49490 of 87517
Quote:
Originally Posted by felixkcma View Post

A no.8 day! icon_gu_b_slayer[1].gif


a good shine on your boots
post #49491 of 87517
Quote:
Originally Posted by rydenfan View Post

A lovely day for snuff



 

Are these the Harrison Limited make-up?

post #49492 of 87517
Quote:
Originally Posted by mediahound View Post

Mac, do you ever use Reno or Venetian on your shells? How often?

nephew,
i do have both products on my shelves, maybe some day i will open them
post #49493 of 87517
Quote:
Originally Posted by MrDV View Post

great boots uncle, I haven't seen those before. thanks for sharing.

nephew,
thank you
post #49494 of 87517
Quote:
Originally Posted by 925 View Post

from Alden trunk show @ Tassels HK last week






thank you for posting
post #49495 of 87517
Quote:
Originally Posted by mcarthur View Post


nephew,
i do have both products on my shelves, maybe some day i will open them

 

Love it!

post #49496 of 87517
Quote:
Originally Posted by rydenfan View Post

A lovely day for snuff




nephew
looking good in your ptb
post #49497 of 87517
Quote:
Originally Posted by shaunw View Post

AF-53 for Friday fing02%5B1%5D.gif



nephew,
good shine on your boots
post #49498 of 87517
Quote:
Originally Posted by mcarthur View Post

nephew,
i do have both products on my shelves, maybe some day i will open them

Cool, just goes to show that those who think shell dries out and needs some conditioner are probably wrong.
post #49499 of 87517
Quote:
Originally Posted by MrDV View Post

ravello sw boos






nephew,
good looking wt boots
post #49500 of 87517
Quote:
Originally Posted by Don L View Post

#8 NST Boots



nephew,
i like your nst boots
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Streetwear and Denim

Styles mentioned in this thread:

Styleforum › Forums › Men's Style › Streetwear and Denim › ***The official Alden thread ***