Kwaker
Senior Member
- Joined
- Apr 7, 2011
- Messages
- 701
- Reaction score
- 164
I bought my first pair of Aldens earlier this month … a special make-up of the Indy. It was a final pair, they fit and so I wore them home.
While admiring them one evening, I was disappointed to discover that I am in your same situation. I discovered a defect that has forced me to “live with it”. The defect is a crack to the smooth surface of the CXL leather. Fortunately, the defect is on the inside ankle, so it is not obvious unless I cross my left leg. CXL leather is also very supple and lubricated and so I do not fear that the crack will lengthen or affect durability (at least, I hope not). I’m just really disappointed that I wasn’t more attuned to the known QC issues. Otherwise, I would have better scrutinized this pair, before becoming so enamored.
My next purchase will be a pair of #8 cordovan LWB. But rather than automatically go Alden, I will also consider other makers.
The wrong size thing is inexcusable. However, why can't people wrap their heads around the fact that Alden clearly doesn't care about the other issues? If they did, they wouldn't let shoes with defects leave the factory. It's a hard concept to accept as a consumer who wants to buy their product. People have bitched about their quality control for years and it hasn't made a difference. I think it hurts their reputation, but it's their decision to make. I had a pair of whiskey LWBs with almost the same issues. I pried the plugs out from the punch holes, brushed the crap out of them to get the polish off the toe, and even used a push-pin to create one of the now iconic missed brogue holes. I guess I could've returned them rather than going through the trouble, but the odds are good I would've gotten a replacement pair with the same or different problems. Bottom line, if you want to buy Aldens the way they're currently produced, you need to be willing to accept imperfections. If you're not willing to do that, there are other brands in the same ballpark that do a better job.
What really sucks is when you get a pair of special make-ups with bad defects, especially if you love the shoes. Then you're forced to make a decision about whether to live with it or return them with the possibility of never seeing that model again. The LAST thing I would do is take Alden up on their offer of returning them for repair thanks to some of the butcher jobs I've seen. Unfortunately, I'm currently in that situation. I wore a new pair twice and the inside of the heel is tearing out. Maybe I've had too much of Alden's Kool-Aid, but I'm keeping them and will take them to a reputable cobbler when the hole gets worse.
I bought my first pair of Aldens earlier this month … a special make-up of the Indy. It was a final pair, they fit and so I wore them home.
While admiring them one evening, I was disappointed to discover that I am in your same situation. I discovered a defect that has forced me to “live with it”. The defect is a crack to the smooth surface of the CXL leather. Fortunately, the defect is on the inside ankle, so it is not obvious unless I cross my left leg. CXL leather is also very supple and lubricated and so I do not fear that the crack will lengthen or affect durability (at least, I hope not). I’m just really disappointed that I wasn’t more attuned to the known QC issues. Otherwise, I would have better scrutinized this pair, before becoming so enamored.
My next purchase will be a pair of #8 cordovan LWB. But rather than automatically go Alden, I will also consider other makers.