Originally Posted by sevenfoldtieguy
I once sent a pair to AE for restoration and they came back too tight. I made them aware of it. Their suggestion: they gave me a brand new pair of my choosing.
It seems to me BNelson will take steps to remedy your problem if you bring it to their attention. Perhaps you already have?
No I haven't but you are correct. Nick is a great guy and I should have told him right after the fact several weeks ago. The reason I'm not unhappy about doing this again in a bigger size is that I like to wear my boots a bit looser than shoes and an 8D Barrie is what I should I should have ordered from J.Crew in the first place.
I did realize that they were a bit snugger than usual out of the box from J.Crew and that's when I should have returned them. If I can recoup some of my total expenditure (about $850 I think) I'm happy to buy a bigger pair.