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***The official Alden thread *** - Page 2531

post #37951 of 87516
Quote:
Originally Posted by ThArtOfWardrobe View Post

He has also declined to send me photos, and I was inquiring about firsts. He wouldn't even answer a simple question about the hue of a cigar longwing I was considering. Given his exchange-only policy, this leaves you choosing the mystery door on every purchase and living with them even if they're not what you were looking for. I believe this to be unacceptable service for a $700 pair of shoes.

Quote:
Originally Posted by interlockingny View Post

Definitely agree that Adam has very high standards and is descriptive with the irregularity of the shoe/boot. I have requested pics of in the past for irregulars he sells, but have been denied each time. That being said, what he considers an irregular is better than many "first quality" Aldens I have purchased and I have not hesitated nor would I hesitate purchasing from him in the future.

Weird, I've always gotten the very best service from him and pics as well. Maybe since the ones I asked could be photographed easily in terms of "defects"?

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post #37952 of 87516
Quote:
Originally Posted by OfficeLinebacke View Post

Seeing as the suburbs of Washington, DC account for seven out of the top ten highest earning counties in the United States (if you go by median household income), you'd think that if any J. Crew stores carry Aldens, if would be stores in the DC area.  Maybe I should call up the Georgetown and F street stores just to be sure, but at that point just visiting the actual Alden store is probably the best option.

 

Sounds like the guy at the Tyson's store didn't know what he was talking about.

Neither the Georgetown nor the F Street J. Crews carry them. The staff at Alden DC is great...definitely worth the trip.

post #37953 of 87516
Quote:
Originally Posted by stevent View Post


Weird, I've always gotten the very best service from him and pics as well. Maybe since the ones I asked could be photographed easily in terms of "defects"?

Not sure of his reason but glad to hear you had a better experience.

post #37954 of 87516
Quote:
Originally Posted by ThArtOfWardrobe View Post

Quote:
Originally Posted by interlockingny View Post


Definitely agree that Adam has very high standards and is descriptive with the irregularity of the shoe/boot. I have requested pics of in the past for irregulars he sells, but have been denied each time. That being said, what he considers an irregular is better than many "first quality" Aldens I have purchased and I have not hesitated nor would I hesitate purchasing from him in the future.

He has also declined to send me photos, and I was inquiring about firsts. He wouldn't even answer a simple question about the hue of a cigar longwing I was considering. Given his exchange-only policy, this leaves you choosing the mystery door on every purchase and living with them even if they're not what you were looking for. I believe this to be unacceptable service for a $700 pair of shoes.


+1, pics may go above and beyond, but answering simple questions is a perfectly reasonable expectation given their return policy.  I wish I had a better idea of the color of the Cigar LWBs I bought from them a year ago.  I might have looked elsewhere.  On the other hand, in other regards Adam does go out of his way to be pretty helpful.

post #37955 of 87516
Quote:
Originally Posted by ReppTiePrepster View Post


+1, pics may go above and beyond, but answering simple questions is a perfectly reasonable expectation given their return policy.  I wish I had a better idea of the color of the Cigar LWBs I bought from them a year ago.  I might have looked elsewhere.  On the other hand, in other regards Adam does go out of his way to be pretty helpful.

any online pics of your cigar lwb's? I recently got a pair of cigar chukkas from a different vendor, happy with the coloring. looking at lwb in cigar as my next purchase..

 

tia

post #37956 of 87516
post #37957 of 87516
Quote:
Originally Posted by OfficeLinebacke View Post

I'm almost embarrassed to say this but Black Shell Cordovan PTB.  Gotta cover the basics first.

Nothing whatsoever embarrassing about that. Consider the Alden for BB version PTB too.
post #37958 of 87516
Quote:
Originally Posted by ReppTiePrepster View Post


+1, pics may go above and beyond, but answering simple questions is a perfectly reasonable expectation given their return policy.  I wish I had a better idea of the color of the Cigar LWBs I bought from them a year ago.  I might have looked elsewhere.  On the other hand, in other regards Adam does go out of his way to be pretty helpful.

Weird he gives me the shade always as well when asked. Maybe I just word my emails properly
post #37959 of 87516
Quote:
Originally Posted by ThArtOfWardrobe View Post

He has also declined to send me photos, and I was inquiring about firsts. He wouldn't even answer a simple question about the hue of a cigar longwing I was considering. Given his exchange-only policy, this leaves you choosing the mystery door on every purchase and living with them even if they're not what you were looking for. I believe this to be unacceptable service for a $700 pair of shoes.

that doesn't sound like a simple question to me. simple questions:

what last is it on?
what kind of sole does it have?
what color shell is it? (#8, #4, ravello, etc)

not-simple questions:
what hue of cigar is it?
how will i feel when i put them on?

seriously, what do you expect his answer to your "hue" question to be? seriously, give me three to five possible answers to your "hue of a cigar longwing" question.

if you're asking that kind of question, i'm not surprised he gave you the cold shoulder. buy locally if you need your longwings to be a particular hue of cigar.
post #37960 of 87516
Quote:
Originally Posted by mexicutioner View Post

that doesn't sound like a simple question to me. simple questions:
what last is it on?
what kind of sole does it have?
what color shell is it? (#8, #4, ravello, etc)
not-simple questions:
what hue of cigar is it?
how will i feel when i put them on?
seriously, what do you expect his answer to your "hue" question to be? seriously, give me three to five possible answers to your "hue of a cigar longwing" question.
if you're asking that kind of question, i'm not surprised he gave you the cold shoulder. buy locally if you need your longwings to be a particular hue of cigar.

+1, though when I asked:
Quote:
Also what Ravello tone is the AF70 shoe?


I got:
Quote:
The AF70 we have in stock is a little more brown and a little less red than the pictures on our website.

Works for me but maybe not others.
post #37961 of 87516
Quote:
Originally Posted by MarioImpemba View Post

The leather around my speedhooks is tearing and the rivets look like they'll pull through eventually (#8 NST boots). Is this normal? Anything I can do about it, other than lacing less tight?

 

 

1000

 

Quote:
Originally Posted by ubiquiti View Post

Contact Alden

 

Finally got a picture. I've worn these (4) times. Would this be disconcerting to anyone else?

 

Follow-up: if I contact Alden, do I contact the home-office or the dealer I went through (Yenni/Seattle)?

post #37962 of 87516
Quote:
Originally Posted by sevenfoldtieguy View Post


Nothing whatsoever embarrassing about that. Consider the Alden for BB version PTB too.

What does BB stand for?

post #37963 of 87516
Quote:
Originally Posted by OfficeLinebacke View Post

What does BB stand for?

Brooks Brothers
post #37964 of 87516
Quote:
Originally Posted by sazon View Post

Here are some pics of the #4 WTB and #4 Captoe Boot, with their Ravello WTB cousin in the middle. No real sunlight today, but the outside natural light shows off the color. The #4 WTB definitely looks lighter than the #4 Captoe. All 3 boots from The Shoe Mart.
I love the Barrie, but a #4 captoe boot on the Plaza would be incredible.,,,
4family4.jpeg
4family3.jpeg
4family_rev.jpg
4family2.jpeg

Looking great, Sazon!
Quote:
Originally Posted by mcarthur View Post

mvrslv.jpg
#8 cap toe boot
argyles otc

O/S on your captoe.
Quote:
Originally Posted by Burton View Post

+1 much more versatile for a first shoe. When in doubt Color 8.

This.
Quote:
Originally Posted by kwhitelaw View Post

any online pics of your cigar lwb's? I recently got a pair of cigar chukkas from a different vendor, happy with the coloring. looking at lwb in cigar as my next purchase..

Cigar LWB from AoC

IMG_1934.jpg
IMG_1942.jpg
IMG_1926.jpg
post #37965 of 87516
Quote:
Originally Posted by OfficeLinebacke View Post

What does BB stand for?

BB PTB in black shell were my first Aldens icon_gu_b_slayer[1].gif

The exposed eyelets and flat welt set them apart from the standard PTB.
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