Originally Posted by closerlook
this happens, on cigar models especially.
basically its the finish flaking of at stress points.
i learned to live with it.
it has happened on every pair of cigar I have ever had and quite a few other colors as well.
I have experienced this on one cigar model and one ravello model. As Closerlook points out, it was/is at stress points. It is frustrating, but the models I speak of would have been unavailable in terms of a replacement pair. My "flaking" was not something that showed up right away, and I had worn the shoes off of carpet. It has stayed contained (fingers crossed). The flaking I have experienced is not something that brushes out. Indeed, I would be careful about brushing the affected area (at least not excessively) - as this will tend to exascerbate the problem.
If the flaking appears in non stress points, or if it becomes in any way widespread, it seems to me the shoes are defective. Indeed, I had a different model in ravello that had flaking in non stress points and it was widespread. I sent them back. The retailer deemed them defective.
As for the original poster, if a replacement pair is available, I would consider an exchange.