Originally Posted by Mr. Moo
AofC's return policy does suck and is the only thing that had prevented me from shopping there.
In fact, I dug up an old e-mail between Adam and myself.Me:
Thanks for the reply.
I have had some misfortune with Alden shoes in the past, especially with shell cordovan leather completely mismatching from left to right shoe. What guarantee do you offer against such things?
I should note that this has happened with reputable sellers.Adam's reply:
In that case, we recommend you try to purchase the shoes in a shop where you can look at the shoes yourself before purchase.
If you can't do that, then secondarily, we recommend purchasing the shoes from a retailer that is willing to issue you a refund if you are not satisfied with the shoes. I believe there are several large sellers of Alden shoes that allow returning of the shoes for a refund.
This should protect you against future misfortune.
So... does this sound reasonable?