About three weeks. They called me before doing any work. Alden was very diligent in that regard. My compliments to the factory staff for their service.
I'm sure they'll take care of it, but do you really want a brand new boot being recrafted? It seems like it's just going to limit the life of the boot. I think if you're not happy with the quality, you should ask for the boot to be replaced, or you should get a refund. Alden can always sell it through TSM as a factory second, I'd imagine.
Normally, I would agree with you. But Alden is . . . Alden. I wouldn't be upset if I had to send a new boot back for recrafting. I would be upset if they didn't do anything to correct the problem. There's going to be problems with a hand finished shoe (hand sewn or machined by hand). Some of these will make it through quality control (i.e. Alden's error rate). They're still nice shoes.