I think you guys are getting me mixed up with someone else. The creased lady calf boots that were posted by another member weren't mine. I think it was NAMOR who asked a question re: LS's return policy, which I answered, as I had recently purchased a different pair of calf boots from LS (Pitt Boots) and had asked Bryan of LSBH about their return policy, which was a question he was slightly rude in responding to.
Anyway, I wouldn't try to return shoes that were even slightly creased up, and do agree that the lady calf boots that were posted shouldn't be on the table for return.
On a different note, I really wish that there were more (actually, any) Alden's posted on B&S in my size. I always see such great deals and end up disappointed since they're usually larger than my shoe size (9.5). Saw some worn-once Alden x J. Crew Color 8 captoes going for a great price, but unfortunately, a size too large.
It's not that great for guys in the 11.5-12 range either. Size 10-10.5 seems to be the money size. That or tiny doll feet sizes.