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***The official Alden thread *** - Page 1028

post #15406 of 79291
Quote:
Originally Posted by imatlas View Post

...When you factor in the trees, refinishing and round trip shipping included in the cost, I think it's an excellent deal.

Not trying to be an Alden apologist and not saying it's right, but I'm wondering if the new restoration policy is due to the increased popularity of their products. Since they seem to be having a hard time meeting demand, are the profit margins so much higher for a pair of new shoes/boots that it's not worthwhile for Alden to divert resources to do special restoration jobs?

As imatlas points out, after factoring in all the costs for restoring (trees, shipping, materials, wages, etc), how much do they actually make on it? I have no clue about shoe manufacturing and I'm not saying it's the right business decision regarding customer loyalty, satisfaction, etc but just wanted to throw it out there.

FWIW, I hope their policy changes when I need my shoes/boots restored smile.gif

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post #15407 of 79291
but they aren't even special jobs. when a restoration order comes in, it takes the same effort for the person processing to recognize that Shoe X receives Original Sole Y as the same person seeing Shoe X and reading the customer wants Different Sole Z. if a company runs that inefficient to take simple requests, then god have mercy on them.
post #15408 of 79291
I realized my cordovan chukkas are...not all the same color. In direct sunlight, it's clear that my right foot's front half/toe/tongue leather is a different color than the back half of the shoe--a purpler color. It also seems to be creasing really differently than the rest of the shoe. I guess I have to get in touch with where I got them from, but I was wondering if anybody's had this sort of trouble before and how it went.
post #15409 of 79291
Quote:
Originally Posted by ghdvfddzgzdzg View Post

I realized my cordovan chukkas are...not all the same color. In direct sunlight, it's clear that my right foot's front half/toe/tongue leather is a different color than the back half of the shoe--a purpler color. It also seems to be creasing really differently than the rest of the shoe. I guess I have to get in touch with where I got them from, but I was wondering if anybody's had this sort of trouble before and how it went.

#8 i assume? post pics
post #15410 of 79291
yeah, #8. camera broke last month. gotta see if i can borrow a camera or something.
post #15411 of 79291
Quote:
Originally Posted by bdeuce22 View Post

but they aren't even special jobs. when a restoration order comes in, it takes the same effort for the person processing to recognize that Shoe X receives Original Sole Y as the same person seeing Shoe X and reading the customer wants Different Sole Z. if a company runs that inefficient to take simple requests, then god have mercy on them.

I have no clue on the shoe biz. My primary assumption is since they make a lot more $$ producing new shoes than doing restoration jobs they would rather not deal with restoration requests at all. I wonder what % of their revenue and profit are restoration jobs. Single digits?

And if they are really that inefficient then it seems to make even more business sense for them to just focus on making new shoes, which is a whole other issue smile.gif
post #15412 of 79291
So what's the consensus on defective Aldens lately. My cigar shell boots just blew their stitching out after wearing them maybe a dozen times. -_- Terrible quality control imho.
post #15413 of 79291
Not to switch the topic from the always interesting issue of Alden quality, but saw this post in Hyperbeast about a new collaboration between Alden and Obscura magazine, sold through Tassels in Hong Kong I assume. Both models are based on old prototypes that never made it into production and use a new leather that supposedly we'll be seeing more of in the future. Interesting Q&A that provides some perspective of Alden's Asian market.

500

500
post #15414 of 79291
Quote:
Originally Posted by lagsun View Post


I have no clue on the shoe biz. My primary assumption is since they make a lot more $$ producing new shoes than doing restoration jobs they would rather not deal with restoration requests at all. I wonder what % of their revenue and profit are restoration jobs. Single digits?

And if they are really that inefficient then it seems to make even more business sense for them to just focus on making new shoes, which is a whole other issue smile.gif

I've heard that AE makes a good deal of their profit from their restorations. Someone "in the know" posted that on AAAC last year some time.
post #15415 of 79291
One would think that being able to have your shoes restored the way you like at a "reduced" profit margin is built into the higher initial price.
post #15416 of 79291
This whole restoration jag we have gotten into sucks. I thought this thread was supposed to about the shoes we all love. It has evolved into a bunch of crying about what sole you get when you refurb your old shoes. Buy the shoe with the f@cking sole you wanted the first time around!!!

Refurbishment in and of itself is pretty cool. I can't believe they do it for the price they charge. Let's face it. We live in a disposable, single use world. I go through computers faster than shoes then the computer gets trashed.

Enough crying! If you don't like there policies write them a letter, burn your shoes and find a new favorite shoe. Or, better idea, start an "I hate Alden's refurb policy" thread and leave this one to fan boys who like shoe porn.

Can I get an Amen?!? smile.gif
post #15417 of 79291
think I might be putting 2 pairs up for sale in b&s tonight

Snuff suede PTBoot

LS "natty longwing" (natural chromexcel)

both 10.5D, barrie last, plantation sole. both worn 10 times or less
post #15418 of 79291
post #15419 of 79291
Starting to get the Alden addiction and thinking about Indy boots. Im in Minnesota
so commando soles or something like it make more sense and I like the 403's. Im
also noticing a lot of specializing by retailers. Any advice on where/when to buy?
post #15420 of 79291
Quote:
Originally Posted by dahl5yankees View Post

Starting to get the Alden addiction and thinking about Indy boots. Im in Minnesota
so commando soles or something like it make more sense and I like the 403's. Im
also noticing a lot of specializing by retailers. Any advice on where/when to buy?

did you read the last 3 pgs? lol

most indy's come on a leather sole. You want to look for the "ultimate indy"
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