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***The official Alden thread *** Share enthusiasm, reviews, sizing, advice, and photos. - Page 6458  

post #96856 of 122416
Quote:
Originally Posted by MoosicPa View Post

I have a situation and would ask for your thoughts and what action, if any, I should take. I had placed an order for a pair of Alden shell LWB as a gift for a friend back in September through a reputable retailer. He called me upon receipt to thank me for the shoes. I had not seen him since, until last night. I asked him if he was enjoying the shoes, when he informed me that he had returned the shoes 2 months ago to the retailer as they were not his cup of tea, and asked if I had not been refunded my money. I was taken aback,, as I had heard nothing from the retailer, so this morning I checked my cc statements and no found no refund from the retailer. I then accessed my online account with the retailer, and no mention of the shoes being returned or a refund or credit being issued. In fact, just 2 weeks ago I had purchased another pair of Aldens from them, and again no mention of a store credit being due me, as they gladly charged my cc the full amount. So I called the store this afternoon, and was informed that indeed the shoes were returned back in September, and that I was entitled to a store credit amounting to close to $700.00, as they do not do refunds. When asked why I wasn't informed of this 2 weeks ago when I bought my last pair of Aldens from them, they had no real answer, just to say that the credit is on my account and does not expire.

Now they are a reputable retailer, and I have purchased from them in the past, but their lack of candor in this case has me suspicious that they were trying to do something underhanded. I prefer to do business with this retailer online, as I have always found their staff to be abrupt and not very friendly, as they were again today. However, they do sell a quality product and ship/deliver quickly.

My debate is whether I just ignore this situation as an anomaly, make an issue of it, or simply cease making any further purchases from them going forward, once I use the store credit?

As an update, I did contact the retailer, and the situation has been worked out to our mutual satisfaction... me with another pair of Aldens bigstar[1].gif with the credit applied, so they're almost like free!! LOL.
post #96857 of 122416
After some sort of UPS delay last week, my Halleck boots just arrived from Unionmade:




I think I'm going to enjoy these a lot.
post #96858 of 122416
Spent the morning wishing UPS would get here with my Unionmade Halleck boots before I left for Boston. They didn't so the wait continues.

Cigar LWBs today on this exceptionally warm November morning.


*my pants are not hemmed that high, they lifted while bending over to snap the photo...
post #96859 of 122416
Quote:
Originally Posted by thomasshawn View Post

After some sort of UPS delay last week, my Halleck boots just arrived from Unionmade.

Haha our ppsts over lapped, i just saw this!
Congrats, they look great. Enjoy them.
post #96860 of 122416
Quote:
Originally Posted by thomasshawn View Post

After some sort of UPS delay last week, my Halleck boots just arrived from Unionmade:
Warning: Spoiler! (Click to show)


I think I'm going to enjoy these a lot.

Incredible.

I can't stop kicking myself for passing on these.
post #96861 of 122416
Quote:
Originally Posted by thomasshawn View Post

After some sort of UPS delay last week, my Halleck boots just arrived from Unionmade.

Big congrats! Awaiting mine, they are on the truck for delivery!
post #96862 of 122416
Quote:
Originally Posted by MoosicPa View Post


Big congrats! Awaiting mine, they are on the truck for delivery!


2nd go round.. major score.

post #96863 of 122416
Quote:
Originally Posted by coolarrow View Post

New addition bounce2.gif . Cigar str8 tip on the aberdeen last. Thx to @mdubs for turning me on to this special makeup:
Warning: Spoiler! (Click to show)


nephew, wear only in good health
post #96864 of 122416
Quote:
Originally Posted by BFisher244 View Post

 I was browsing ebay and came across "brown leather" Alden shoes on the "arch street last". I emailed the guy and he said he bought these at an estate sale and knew nothing about them. If these are what I think they are, I got them for a great price. I think they are some new old stock shell cordovan in color 8. The color looks to have aged nicely to a brownish shade with a bit of bloom. I think they'll clean up nicely when they arrive. The things that stood out for me are the mismatched insoles and the old-school shoebox. Fingers are crossed on this gamble.  Hopefully they fit just like a modern 974.
Warning: Spoiler! (Click to show) ]
Warning: Spoiler! (Click to show)
Processed By eBay with ImageMagick, z1.1.0. ||B2


Processed By eBay with ImageMagick, z1.1.0. ||B2


Processed By eBay with ImageMagick, z1.1.0. ||B2


Processed By eBay with ImageMagick, z1.1.0. ||B2


nephew, you hit a home run, tremont last
post #96865 of 122416
Quote:
Originally Posted by MrDV View Post

ravello on crepe Warning: Spoiler! (Click to show)



nephew, good shine on your gunboats
post #96866 of 122416

What is the going rate to resole a pair of aldens? Are there differences in cost depending on last and upper material?

post #96867 of 122416
Quote:
Originally Posted by z8k1n View Post


2nd go round.. major score. Warning: Spoiler! (Click to show)


what a perfect angle to capture the beauty of the Halleck..
post #96868 of 122416
Quote:
Originally Posted by BenLeaman View Post

Haha our ppsts over lapped, i just saw this!
Congrats, they look great. Enjoy them.

Thanks! You too.
Quote:
Originally Posted by Steel28 View Post

Incredible.

I can't stop kicking myself for passing on these.

Thanks. I'm glad I pulled the trigger on these quickly!
Quote:
Originally Posted by MoosicPa View Post

Big congrats! Awaiting mine, they are on the truck for delivery!

Thank you!
post #96869 of 122416
Quote:
Originally Posted by thomasshawn View Post

After some sort of UPS delay last week, my Halleck boots just arrived from Unionmade: Warning: Spoiler! (Click to show)

I think I'm going to enjoy these a lot.

nephew, wear only in good health
post #96870 of 122416
Quote:
Originally Posted by mcarthur View Post

nephew, wear only in good health

Thanks very much, Uncle.
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