Yeah, I am pretty particular. I am surprised that they sold that pair to me as a first and fixed it and them sold them as a second. I will just give them the benefit, as it is pretty small and in the rear of the shoe.
I wonder if all the shops open the boxes on all their shoes and go through them. I know that Alden DC does as I have heard comments about how much fun it is to do.
Kathy has, numerous times, told me that she's personally looked over pairs. Both pairs I ultimately purchased and received from DC were on the upper end of quality.
Some other alden retailers, not so much