What is the best course of action for a defect on this pair of color 8 longwings that were purchased at Alden or Carmel a couple of years go but only have around 6-7 wears on them. As you can see from the picture, the stitching is coming off. Do I contact Alden directly or Alden of Carmel?
I would probably contact Adam and send him a photo. He should theoretically have more leverage with Alden. If no progress, I would contact Alden directly.