Just got my Ravello Wingtip Boots from Shoemart, Superb
I have noticed a small 'flat' area about 1/2" in diameter where the cordovan isn't as 'shiny' as the rest of the boot.
Is this just a natural thing or can it be rectified by polishing?
I'm a bit reluctant to do anything until I get some advice.
yes.my friend have same problem.
he was email shoemart before,they reply that can use the soft cloth to remove it.
after polished,the boot will very shiny
I've bought 3 pairs of seconds from Shoemart, and while I find them to offer very attentive and reponsive service, beware the much proclaimed observation that you can't tell the difference between seconds and firsts (or that they are all some minor cosmetic flaw).
For e.g. I had a cracked shell shoe (which they did take back). This is a major flaw which happens when cordovan is stretched too tight on the last (there is a German doc showing Horween cordovan being cracked at the AE factory). It was not disclosed and I had to pay for shipping both ways. I've also had uneven stitching and flaws that went almost all the way through the leather.
The other thing you don't factor in when purchasing shoes from Shoemart or any other online retailer is the difficulty of fitting Aldens, with all their different lasts. Despite all their best efforts it is simply impossible for Shoemart to fit you properly over the phone. I purchased a pair of boots wore them, found them a little big but couldn't return them (once I'd worn them). Later, I found that the size recommended were in a last that I should have sized 1/2 size down on. I also received a pair of seconds that were not the size I ordered (or marked on the box). I had worn them once before I realized this--lesson to check everything before you wear internet ordered shoes. Shoemart did not offer to take them back. Lastly, as with all handsewn shoes, there can be slight size variations even between same-sized shoes (which I've experienced in Alden-made Brooks Brothers in the store).
Note that even if you are able to return your Shoemart seconds, you pay shipping both ways with shoemart on seconds, making it a potentially $40 mistake.
Although you can potentially get a great deal on Alden seconds, and though for some this makes shells potentially within reach, be aware of the downside. My 3 pairs were all good deals but in the end I was somewhat unsatisfied with each of them. For that reason, the last pair of shells I bought were full price cigar chukkas from Alden SF. It was worth it to be able to try them on and examine them in person. And I'm still loving them.
I'm still tempted every time I see the Shoemart flyer, but $400 (incl. shipping) is still expensive for a shoe that doesn't quite work for you.