Alden just last week refused my request for commando soles. The guy on the phone said it was "too much trouble" for them. They are sending them back. He was adamant that they only now replace soles with exactly what they were originally made on. I offered to pay whatever it took to get what I wanted. I live in NYC so will take my shoes to B. Nelson and see how they do. And I'll think twice before buying another pair of overpriced Aldens.
post #15376 of 122416
8/25/11 at 4:25am