The reason that I haven't bothered to get them repaired is that I have several better boot options, so going through the return process isn't something I've been motivated to deal with from Norway so far, and the shipping and customs fees aren't my idea of fun. Good to know that if I do send them in, they should get sorted. However, the fit and the look hasn't given me much reason to do so.
If I do get them repaired, it will be primarily out of a sense of lingering guilt for letting so much cordovan (they're size 13) go unused.
Warning: Spoiler!(Click to show)
Also, I'm in Budapest regularly and I can get custom-spec Vass for less than Alden's European pricing, so it's a different value proposition here. I'll take Vass over Alden every single time, and I've yet to see any quality issues with them so far, even though they're truly handmade. Although I very much wanted to like them, my two pairs of Aldens have been disappointing in actual use and it's unlikely that I'll be getting any more.
Indeed, my 360° Goyser-stitched boots from other makers have been super-durable and confidence-inspiring so far, but even my less-robustly-constructed handmade shoes/boots haven't given me any concerns, despite the soggy Norwegian climate. I'm not sure whether the Indy heel is properly repairable, since the tacks move without any resistance in the holes. It just doesn't seem like that great of a construction method to me in the first place.