OK. I'll post if any update.
Warning: Spoiler! (Click to show)
Aw that stinks! As others have said, I would not accept paying full price for these. Not sure if you will be happy getting a discount or just returning them for exchange/refund. As stated above, please keep the forum up to date with the outcome and good luck dealing with the merchant, hope they exceed your expectations in addressing this.
Thank you, Steve.
Thank you guys.
Alden Madison said I can send the shoes back and they will process a refund for me. I decide to send shoes back to them.