Originally Posted by Douglas
I called BB today and they refunded me 15% for the sale that starts tomorrow even though I ordered on Wednesday. What a deal. What a coMpany. I did not deserve the discount and they took care of me anyways. Such customer service is hard to find these days. Good on you, brooks bros.
I also ordered the burgundy chuka boots on Wednesday, took advantage of Doc's $10 off code, also ordered some socks and whatnot. I just called BB reps today and she gladly applied the additional 15% refund.
You may hate their styles and clothes, but Brooks Brothers is tops when it comes to customer satisfaction.