So, since it has been alluded to, and has not been stated, I am going to go ahead and tell the story of the terrible opening to Alinea. It should serve as a cautionary and instructive tale about how absolutely to avoid acting as a restaurant GM.
We were six at Alinea, and the reservation was made and confirmed through Amex. All of the paperless work said six, both reservation and confirmation. We arrived in a taxi and a car, the taxi being first with only two passengers. They checked in and were seated, having told the GM that we were six. He, apparently, said the reservation was for four on their books, but made it seem like no big deal. The rest of us arrived a few minutes later and were immediately greeted with "there is a problem." No, "I am very sorry but it seems as though we have a problem," no "it seems as though there may be a mixup with the reservation, but we will do whatever we can to fix it" or anything like that. Just a noticeably surly greeting of "we have a problem, and only have room for four. Nothing we can do." So, I pulled up our electronic confirmation to show him, explained that we were mostly from out of town and would really appreciate getting this settled, or something like that but in pretty benign language, and he refused to look down at the confirmation (this was fucking unbelievable!!!,) and just said there was nothing he could do, that four of us could stay and two could leave. I tried to explain to him that he was handling this in a very rude manner and seemed not to be suitably upset about his clients being out airline tickets etc through no fault of their own, and he started to go on about how American Express was impossible and he hated dealing with them. The one concept that never entered his conversation was apology. It was, to be honest, the worst experience I've ever had with anybody at a restaurant, and had I not been a few thousand miles from home, I would have just left. As it was, I went outside to call AmEx and, somehow, in the meantime he and the rest of the group had figured that it was possible to seat us 45 minutes late. So obviously there was something he could have done, other than being a complete asshole, but he chose not to, for some unknown reason. On top of all of that, I find out after that they had tried to quick sell drinks to the early arrivers, clearly to lock them in knowing that there was going to be a problem with the reservation. Others who overheard the conversation and probably have a better view should correct me if I am wrong.
The food was very good, the company and wine great. The manager is a class A cocksucker and I would never return.