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Visa, Mastercard Length Question

post #1 of 5
10/3/08 at 3:41pm
Thread Starter 
Recently a would-be customer wrote in, sounding like he has a Visa or Mastercard that has more than 16 digits and therefore isn't compatible with the website. Unfortunately, he hasn't responded to a request for specifics.

A search isn't turning up existence of any such cards. Short of calling the companies, do you know anything about it? Thanks.
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post #2 of 5
10/3/08 at 3:46pm
He might have mistaken the security number--sometimes listed on the front--for additional account numbers.
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post #3 of 5
10/3/08 at 3:47pm
Did he add his 3 digit security code to the end of it? edit: beaten to th punch
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post #4 of 5
10/3/08 at 3:53pm
Visa and Mastercard's credit card numbers are only 16 digits in length. However, some bank/debit cards go up to 19 digits (including Mastercard's Maestro cards).
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post #5 of 5
10/3/08 at 4:07pm
Thread Starter 
The request for more details asked about bank issue. That's probably it. Thanks. Sorry for putting this in the wrong forum
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