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Best response to "I'm sorry" - Page 4

post #46 of 55
10/5/08 at 8:45pm
Quote:
Originally Posted by odoreater View Post
"oh you're gonne be sorry alright"

+1
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post #47 of 55
10/6/08 at 2:47pm
"Is Wayne Brady gonna have to choke a bitch?"
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post #48 of 55
10/6/08 at 10:43pm
Quote:
Originally Posted by Augusto86 View Post
I have to say, I'm getting a very douchey/American Psycho vibe out of this thread. I have this image of people strutting around in their Armani suits, cursing the help and stepping on the toes of the less assertive.

It reinforces my conviction that every man and woman in America ought to have six months-year of retail or service experience, so as to experience the utter callousness that gets directed at staff by customers. Most of the time, it's not their fault things are screwed up - it's yours.

A little understanding and patience and self awareness goes a LOOOONG way.

1+

Quote:
Originally Posted by West24 View Post
thats what she said

heh
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post #49 of 55
10/7/08 at 1:16pm
I hate immediately replying with "It's okay" as a reflex especially when the situation was really not okay. At the same time, I really don't want to be rude - their rudeness doesn't necessitate a rude response on my part. I haven't found a suitable middle ground yet.
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post #50 of 55
10/7/08 at 6:08pm
"We'll get past it."
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post #51 of 55
10/7/08 at 7:07pm
Quote:
Originally Posted by Augusto86 View Post
It reinforces my conviction that every man and woman in America ought to have six months-year of retail or service experience.

dont worry it's gonna be a pretty long line begging to do so with your economy!
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post #52 of 55
10/13/08 at 10:23pm
I say 'You will be'.
I have not had good reactions to that, though.
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post #53 of 55
10/14/08 at 3:19am
What about: "Hey, its okay. I've got about six months left to live, so what are 45 minutes?"
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post #54 of 55
10/20/08 at 8:43am
Quote:
Originally Posted by Schnurretiger View Post
What about: "Hey, its okay. I've got about six months left to live, so what are 45 minutes?"

Gold

or "Not yet, you're not"
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post #55 of 55
10/20/08 at 11:55am
Don't be sorry....BUY me something.


For non-fatal things like hair appointments (or basically almost anything), making the situation awkward is not going to do you any favours. Acknowledging the inconvenience while putting the person at ease is more likely going to persuade the person to make up for it. And we are generally more impressed by how well someone "fixes" a mistake, than if there had never been one in the first place (which is impossible, as we all make mistakes).
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