Finding a good dry cleanser is so hard to do, especially when suitings are involved. I would be interested in this as well, I suspect that short of re-shaping the shoulder on a tailor's pressboard, it will be a hard fix.
If it helps, some gents pay extra for such sleeve detailing
I wouldn't mind either, but they didn't offer me something like that.
And yes I know it's hard to find a good one... unfortunately. I did inquire where I got the jacket, and they specifically recommended this dry cleaner, so I feel kind of bummed.. There's no other problems at all, but this really bothers me!
By using press board was indeed the way that was suggested :) So it seems like there isn't really a better nor an easier alternative..
But you do think it can definitely be fixed though?