I had a question regarding the care instructions of flannel shirts with suede elbow patches. I bought a number of BB and RL Polo shirts in this style. So far, I've only worn and washed one of the RL shirts per the washing instructions (cold wash separately). Unfortunately, the suppleness of the suede patches has diminished markedly and they now appear stiff and feel coarse to the touch.
I contacted RL Customer Service who weren't very helpful: "Due to to the extensive variety of Ralph Lauren merchandise on the market, we are unable to provide fabric care suggestions" followed by a generic "[w]e look forward to providing you with the legendary service you have come to expect from Ralph Lauren".
Does anyone have any suggestions for either this shirt or the other ones which are yet to be laundered? I've been an avid reader of Style Forum for some time, but never made a post before. Also, I'll be putting up some shirts (sizes 39 - 41) and ties by Australian label Herringbone Sydney (many of them from before their takeover by Van Laack) soon in the selling section of the forum. PM me if you're interested and I can send you a direct link.